Refugee Resettlement Navigator

South Sioux City Area Chamber of Commerce & CVB; Des Moines, Northern (IA, KY); Hybrid; USD 38,000 - 56,000; Full time

Job summary

Lutheran Services in Iowa is seeking a Resettlement Caseworker to support newly arrived refugee clients through the resettlement process. You will assist with housing, airport arrivals, employment, school enrollment, and other essential services; transport clients to appointments; coordinate resources; conduct assessments and foster self-sufficiency using a trauma-informed, strengths-based approach.

Responsibilities include maintaining thorough case files and documenting services, with potential

Responsibilities

• Assist clients in obtaining services including housing, airport arrivals, employment, school enrollment and other services.
• Transport and accompany clients to appointments.
• Coordinate service activities with volunteers and community resources to ensure all services are provided within required timeframes.
• Conduct assessments, establish goals and facilitate self-sufficiency plans through a client-centered, trauma-informed, and strengths-based approach.
• Maintain written documentation of services and complete case files.

Job description

Lutheran Services in Iowa is seeking a Resettlement Caseworker to support newly arrived refugee clients through the resettlement process. You will assist with housing, airport arrivals, employment, school enrollment, and other essential services; transport clients to appointments; coordinate resources; conduct assessments and foster self-sufficiency using a trauma-informed, strengths-based approach.

Responsibilities include maintaining thorough case files and documenting services, with potential