Refugee & Immigrant Engagement Advocate

International Rescue Committee; Wichita (KS); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Retirement plan with employer match

Disability and life insurance

Employee Assistance Program

Job summary

The International Rescue Committee (IRC) is seeking a Client Voices Promoter to work with refugee and immigrant communities in Wichita, KS. This role partners with program staff to gather feedback, inform program planning, and engage diverse communities in advocacy and leadership activities.

Uniting communities through respectful engagement, you will organize events, facilitate trainings, and maintain records to drive program improvements while ensuring adherence to IRC standards of conduct and

Qualifications

• Undergraduate degree preferred in relevant field.
• Minimum 3 years of work experience.
• Experience working with refugees, asylees, victims of human trafficking, and/or immigrant populations.
• Community outreach experience preferred.
• Strong written, oral, and interpersonal communication in cross-cultural environments.
• Solid organizational skills with ability to juggle tasks and meet deadlines.
• Fluency in English (verbal and written).
• Fluency in other languages and cultures of the local refugee population preferred (Arabic, Swahili, French, Pashto/Dari).
• Valid driver’s license, reliable vehicle with current insurance, and travel regularly.

Responsibilities

• Partner with IRC program staff to execute client satisfaction and feedback initiatives.
• Collaborate with clients to ensure their feedback informs IRC program planning and service improvements.
• Identify and implement preferred client engagement and feedback methods tailored to community needs.
• Act as a liaison between IRC and local refugee communities, representing their concerns to office leadership.
• Support client participation in discussions with external partners to amplify their influence on broader community strategies.
• Attend community events and workshops to maintain connections with refugee communities.
• Organize and facilitate leadership and civic engagement training sessions to empower clients as advocates.
• Coordinate community events and focus groups to encourage active client involvement in IRC decision-making.
• Ensure alignment with IRC's client complaints and feedback policies, supporting ethical practices.
• Maintain accurate records of feedback and engagement initiatives to track progress.
• Proactively engage with clients and raise their issues to IRC leadership to inform organizational priorities.
• Perform additional tasks as assigned to support IRC's mission.

Skills

Communication skills

Cross-cultural communication

Organizational skills

Time management

Fluency in English

Education

Undergraduate degree

Job description

The International Rescue Committee (IRC) is seeking a Client Voices Promoter to work with refugee and immigrant communities in Wichita, KS. This role partners with program staff to gather feedback, inform program planning, and engage diverse communities in advocacy and leadership activities.

Uniting communities through respectful engagement, you will organize events, facilitate trainings, and maintain records to drive program improvements while ensuring adherence to IRC standards of conduct and