Refugee & Immigrant Employment Navigator

Global Roles; Silver Spring (MD); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Global Roles is seeking an Employment Specialist to help newly arrived refugees and qualified immigrants achieve self-sufficiency through employment by guiding them through preparation, job placements, and career advancement services.

The role emphasizes intake, individualized employment plans, mentorship, data tracking, and collaboration with employers and partner organizations to ensure successful placements and ongoing support.

Qualifications

• Bachelor’s degree in social work or related field preferred.
• Minimum of 2 years’ experience in workforce development strongly preferred.
• Experience with refugee/immigrant populations strongly preferred.
• Experience with job placement and job readiness training a plus.
• Strong relationship building, diplomacy, and networking skills; ability to build internal and external relationships.
• Proficient in English; Dari, Farsi, Pashto language skills desired.

Responsibilities

• Conduct intake, assessment and provide program orientation to clients eligible for employment services.
• Develop comprehensive employment plans and budget strategies for each employable adult.
• Provide job readiness and job search coaching and connect clients with job opportunities.
• Develop and cultivate long term relationships with area employers and staffing agencies to identify appropriate employment opportunities for clients.
• Assist clients and employers as necessary with post-placement issues and continuing employment needs.
• Monitor client job performance, wage levels, and related metrics.
• Detail each client interaction in accordance with program requirements.
• Input client information in database(s) and assist with tracking and reporting as needed.
• Collaborate effectively with coworkers and partner organizations.
• Build and maintain relationships with area service providers for the benefit of clients.
• Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
• May train and lead the activities of support staff, volunteers, and interns.
• Other duties as assigned.

Skills

Workforce Development

Refugee Services

Immigrant Integration

Job Placement Activities

Job Readiness Training

Relationship Building

Diplomacy

Networking

Multicultural Communication

Problem Solving

Time Management

Attention to Detail

MS Word

MS Excel

Microsoft Outlook

Data Entry

Internet Research

Education

Bachelor’s degree in social work or related field

Tools

Microsoft Office

Job description

Global Roles is seeking an Employment Specialist to help newly arrived refugees and qualified immigrants achieve self-sufficiency through employment by guiding them through preparation, job placements, and career advancement services.

The role emphasizes intake, individualized employment plans, mentorship, data tracking, and collaboration with employers and partner organizations to ensure successful placements and ongoing support.