Refrigeration and Appliance Repair Technician

Prism Specialties of North Carolina; Burlington (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

Prism Specialty Restoration is seeking an experienced Appliance Repair Technician to join our growing service team. You will diagnose, service, and repair a wide variety of appliances while maintaining high standards of customer service and technical excellence.

Perform on-site and off-site diagnostics, repair, and maintenance for refrigerators, washers, dryers, dishwashers, ranges, and ovens, while safely troubleshooting electrical and sealed-system issues.

Qualifications

• EPA 608 Certification is required for handling refrigerants in sealed systems.
• Factory certifications from major manufacturers are strongly preferred.
• Solid experience troubleshooting and repairing major appliances.
• Valid driver’s license with a clean driving record.
• Strong problem-solving abilities and excellent customer service skills.
• Ability to lift heavy appliance equipment.

Responsibilities

• Perform on-site and off-site diagnostic, repair, and maintenance services for appliances, including walk-in coolers, refrigerators, washers, dryers, dishwashers, ranges, and ovens.
• Troubleshoot electrical, mechanical, and sealed system issues accurately and safely.
• Maintain clear communication with customers regarding repair options, costs, and maintenance advice.
• Manage service van inventory, tools, and documentation of completed jobs.
• Assist with building maintenance and servicing equipment located within our facility.
• Assist in managing crews on commercial projects.
• Follow all safety protocols, environmental standards, and company procedures.

Skills

EPA Section 608 Certification

Factory Certifications

Troubleshooting appliances

Customer service skills

Driver's license

Heavy lifting

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance

Job Description

Prism Specialty Restoration is a national disaster restoration company specializing in restoring commercial and residential electronics. We are seeking an experienced and skilled Appliance Repair Technician to join our growing service team. The ideal candidate will diagnose, service, and repair a wide variety of appliances while maintaining high standards of customer service and technical excellence.

Key Responsibilities

• Perform on-site and off-site diagnostic, repair, and maintenance services for appliances, including walk-in coolers, refrigerators, washers, dryers, dishwashers, ranges, and ovens.
• Troubleshoot electrical, mechanical, and sealed system issues accurately and safely.
• Maintain clear communication with customers regarding repair options, costs, and maintenance advice.
• Manage service van inventory, tools, and documentation of completed jobs.
• Assist with building maintenance and servicing equipment located within our facility.
• Assist in managing crews on commercial projects.
• Follow all safety protocols, environmental standards, and company procedures.

Qualifications & Requirements

• EPA Section 608 Certification (Type I or Universal): Required for handling refrigerants in sealed systems (e.g., standard and flammable refrigerants like R-600a).
• Factory Certifications: Major manufacturer certifications (e.g., GE Appliances, LG, Samsung, Whirlpool) are strongly preferred.
• Solid experience troubleshooting and repairing major appliances.
• Valid driver’s license with a clean driving record.
• Strong problem-solving abilities and excellent customer service skills.
• Ability to lift heavy appliance equipment and maneuver in safely.

Preferred Experience with computers, consumer electronics, appliances, and commercial equipment.