Appliance and Refrigeration Technician

Prism Specialty Restoration; Burlington (NC); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Free uniforms

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

Prism Specialty Restoration is seeking an experienced Appliance Repair Technician to diagnose, service, and repair a wide variety of appliances while upholding high standards of customer service and technical excellence.

The role involves on-site diagnostics and repairs for residential and commercial units, with responsibilities including maintenance, inventory management, and collaboration with crews on larger projects. Compensation is hourly, with benefits including health and dental coverage.

Qualifications

• EPA 608 Certification required for handling refrigerants in sealed systems.
• Factory certifications from major manufacturers are preferred.
• Experience troubleshooting and repairing major appliances.
• Valid driver's license with a clean driving record.
• Strong problem-solving abilities and excellent customer service.
• Ability to lift heavy appliance equipment.

Responsibilities

• Perform on-site and off-site diagnostic, repair, and maintenance for appliances (washers, dryers, refrigerators, ovens).
• Troubleshoot electrical, mechanical, and sealed system issues safely and accurately.
• Communicate repair options, costs, and maintenance advice to customers clearly.
• Manage service van inventory, tools, and document completed jobs.
• Assist in building maintenance and servicing equipment in the facility.
• Assist in managing crews on commercial projects.
• Follow safety protocols and company procedures.

Skills

EPA 608 Certification

Factory Certifications

Troubleshooting appliances

Driver's license

Customer service

Heavy lifting

Job description

Job Description

Prism Specialty Restoration is a national disaster restoration company specializing in the restoration of both commercial and residential electronics.

Benefits

• Free uniforms


• Health insurance


• Paid time off


• Vision insurance


• Dental insurance

Job Description

Prism Specialty Restoration is a national disaster restoration company specializing in the restoration of both commercial and residential electronics. We are seeking an experienced and skilled Appliance Repair Technician to join our growing service team. The ideal candidate will diagnose, service, and repair a wide variety of appliances while maintaining high standards of customer service and technical excellence.

Key Responsibilities

• Perform on-site and off-site diagnostic, repair, and maintenance services for appliances, including walk-in coolers, refrigerators, washers, dryers, dishwashers, ranges, and ovens.


• Troubleshoot electrical, mechanical, and sealed system issues accurately and safely.


• Maintain clear communication with customers regarding repair options, costs, and maintenance advice.


• Manage service van inventory, tools, and documentation of completed jobs.


• Assist with building maintenance and servicing equipment located within our facility.


• Assist in managing crews on commercial projects.


• Follow all safety protocols, environmental standards, and company procedures.

Qualifications & Requirements

• EPA Section 608 Certification (Type I or Universal): Required for handling refrigerants in sealed systems (e.g., standard and flammable refrigerants like R-600a).


• Factory Certifications: Major manufacturer certifications (e.g., GE Appliances, LG, Samsung, Whirlpool) are strongly preferred.


• Solid experience troubleshooting and repairing major appliances.


• Valid driver's license with a clean driving record.


• Strong problem-solving abilities and excellent customer service skills.


• Ability to lift heavy appliance equipment and maneuver in safely.

Preferred Experience with computers, consumer electronics, appliances, TVs and commercial equipment.

Compensation: $25.00 - $30.00 per hour

For over 25 years, steady and calculated growth has evolved the company into a world-class operation in restoring electronics, art, textiles, and documents quickly and effectively. Since 1993 Prism Specialties has been making its mark recovering and restoring electronics specializing in both residential and commercial markets. As we strive to accommodate our customers and their restoration needs, Prism Specialties expanded into art restoration, document restoration, and textile restoration.

Our teams specialize in recovery solutions for major disasters related to fire, water, lightening and vandalism. We provide high quality and cost-effective \"hands‑on\" restoration services with appropriate turnaround times that contractors, claims professionals, and homeowners require.

Those individuals who become part of our team are both knowledgeable and skilled. We offer a viable work environment with the ability to make a positive impact on the community and have more control over their future.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restoration Specialties Corporate.