Refill Pharmacy Supervisor - Hybrid Lead for Patient Access

Indiana University Health System; Lafayette (IN); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) employer match

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness program incentives

Job summary

Indiana University Health System is seeking a Refill Pharmacy Technician Supervisor to lead the centralized Refill team, coordinating daily workflows and ensuring regulatory compliance. The role supports IU Health providers statewide to ensure timely medication access.

The position emphasizes scheduling, workload management, training, and performance feedback, collaborating with clinicians, nurses, and pharmacists to improve efficiency and service quality.

Qualifications

• Requires Pharmacy Technician License (Indiana).
• Pharmacy Technician National Certification required.
• Associate degree or higher preferred.
• Strong leadership and supervisory experience; excellent communication and customer service skills.
• Proficient with hospital computer systems and standard office software.

Responsibilities

• Scheduling.
• Workload distribution.
• Training and onboarding support.
• Performance feedback assistance.
• Serving as escalation point for workflow issues.

Skills

Supervisory experience

Leadership

Communication skills

Customer service

Typing speed

MS Office

Education

High School Diploma or GED

Associate degree preferred

Indiana Pharmacy Technician License

Pharmacy Technician National Certification

Tools

Hospital PC systems

Pharmacy software

Computer-assisted devices

IV admixture experience

Job description

Indiana University Health System is seeking a Refill Pharmacy Technician Supervisor to lead the centralized Refill team, coordinating daily workflows and ensuring regulatory compliance. The role supports IU Health providers statewide to ensure timely medication access.

The position emphasizes scheduling, workload management, training, and performance feedback, collaborating with clinicians, nurses, and pharmacists to improve efficiency and service quality.