Medication Management Pharmacy Technician Supervisor - Lafayette

IU Health; Lafayette (IN); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(K) retirement savings with company

Tuition reimbursement

Student loan forgiveness

Employee Assistance Program

Wellness program incentives

Job summary

IU Health in Lafayette, IN is seeking a Refill Pharmacy Technician Supervisor to lead the centralized Refill team, coordinating workflows, supervising staff, and ensuring timely patient access to medications.

You will collaborate with clinicians, nurses, and pharmacists, drive process improvements, and support training. Requires Indiana Pharmacy Technician License, National Certification, and supervisory experience; hybrid work up to 3 days remote after training.

Qualifications

• Requires supervisory/leadership experience.
• Indiana Pharmacy Technician License required.
• Pharmacy Technician National Certification required.
• High School Diploma or GED required.
• Associate degree or equivalent experience preferred.
• Criminal history must not impair work with drugs.
• Strong mathematical calculation skills essential.
• Knowledge of hospital/pharmacy computer systems and devices preferred.
• Strong written and verbal communication skills.
• Strong customer service skills.
• Typing proficiency and MS Office proficiency required.

Responsibilities

• Scheduling
• Workload distribution
• Training and onboarding support
• Performance feedback assistance
• Escalation point for workflow issues

Skills

Mathematical calculations

Written communication

Customer service

People management

Attention to detail

Education

Indiana Pharmacy Technician License

Pharmacy Technician National Certification

High School Diploma or GED

Associate degree (preferred)

Tools

Hospital computer systems

Computer-assisted devices

Microsoft Office

Job description

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

This position is located in Lafayette, IN but offers a hybrid opportunity after fully trained.

The Refill Pharmacy Technician Supervisor provides day‑to‑day operational leadership and frontline oversight for the centralized Refill team, supporting IU Health providers and clinics statewide to ensure timely patient access to medications. Reporting to the Refill Pharmacy Manager, the Supervisor coordinates daily workflows, monitors performance expectations, and ensures regulatory compliance. Key duties include, but may not be limited to:

• Scheduling
• Workload distribution
• Training and onboarding support
• Performance feedback assistance
• Serving as an escalation point for workflow issues

The role collaborates closely with peers, clinicians, nurses and pharmacists to drive workflow improvements, standardize processes and performance metrics, and maintain high levels of efficiency, accuracy, and service quality, while also fostering team engagement and contributing to the ongoing growth of the Centralized Refill program.

About this role:

• Monday-Friday days schedule based on team calendar
• No weekends, no holidays
• Hybrid opportunity up to 3 days work from home after training and successfully meeting metrics

• Requires previous supervisory/leadership experience.
• Requires the absence of criminal history related to the ability to work with drugs.
• Requires strong mathematical calculation skills.
• Requires Pharmacy Technician experience; IV admixture experience preferred.
• Requires knowledge of pharmacy and hospital computer systems and computer-assisted devices.
• Requires strong written and verbal communication skills.
• Requires strong customer service skills.
• Requires full proficiency typing and using Microsoft Office applications. High School Diploma or GED required.
• Associate degree or equivalent experience preferred.
• Requires Indiana Pharmacy Technician License.
• Requires Pharmacy Technician National Certification. BLS