Referral Specialist - BH Grants

Tampa General Hospital; Tampa (FL); On-site; USD 38,000 - 48,000; Full time

Job summary

Tampa General Hospital in Tampa, FL is seeking a Referral Specialist for BH Grants to provide high-quality customer service to physicians and patients referred for appointments or services. The role supports scheduling within the health system or with external groups as directed, and may involve basic patient registration, check-in/out in a clinical setting.

The Referral Specialist will process and track referrals, route appointment information, obtain authorizations, and coordinate with

Qualifications

• 2 years of customer service experience in healthcare.
• Strong communication and interpersonal skills are required.

Responsibilities

• Process & track patient referrals
• Facilitate transfer of medical records
• Identify and route patient appointment information to correct recipient
• Create, modify, and cancel appointments
• Obtain authorizations and/or referrals as required
• Correspond with providers and patients
• Index faxes

Skills

Customer service (healthcare)

Communication

Education

High School Diploma or GED

Job description

Job Description - Referral Specialist - BH Grants (2600042E)

Job Description

Referral Specialist - BH Grants - ( 2600042E )

Description

The Referral Specialist's primary role is to provide excellent customer service to physicians and patients referred for appointments or services at or from Tampa General Hospital (or a related company). The referrals specialist assists patients and providers with scheduling provider-referred appointments within the health system or facilitating connections to outside groups at provider direction or based upon patient preference. The referral specialist obtains or facilitates authorizations and may support the practice with non-referral work including patient registration, appointment scheduling, and check-in/out if working in a clinic.

What you will do

• Process & track patient referrals
• Facilitate transfer of medical records
• Identify and route patient appointment information to correct recipient
• Create, modify, and cancel appointments
• Obtain authorizations and/or referrals as required
• Correspond with providers and patients
• Index faxes

Qualifications

Education Qualifications

• High School Diploma or GED

Experience Qualifications

• 2 years of customer service experience in healthcare

Primary Location

Tampa

Work Locations

TGH Main Campus 1 Tampa General Circle Tampa 33601

Eligible for Remote Work : On Site