Patient Referral & Scheduling Specialist

University of South Florida; Tampa (FL); On-site; USD 34,000 - 52,000; Full time

Job summary

University of South Florida is seeking a Referral Specialist to provide exceptional customer service to physicians and patients referred for appointments at Tampa General Hospital or related entities. You will assist with scheduling provider-referred appointments, obtain authorizations, and support patient registration or check-in/out as needed.

Responsibilities include processing referrals, transferring records, routing appointment information, and coordinating communications with providers and

Qualifications

• High school diploma or GED required.

Responsibilities

• Process & track patient referrals
• Facilitate transfer of medical records
• Identify and route patient appointment information to correct recipient
• Create, modify, and cancel appointments
• Obtain authorizations and/or referrals as required
• Correspond with providers and patients
• Index faxes

Skills

Customer service

Healthcare terminology

Education

High School Diploma or GED

Job description

University of South Florida is seeking a Referral Specialist to provide exceptional customer service to physicians and patients referred for appointments at Tampa General Hospital or related entities. You will assist with scheduling provider-referred appointments, obtain authorizations, and support patient registration or check-in/out as needed.

Responsibilities include processing referrals, transferring records, routing appointment information, and coordinating communications with providers and