Referral Specialist

1103 Team Member Services; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

PTO from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Tampa, FL seeks an administrative professional to support patient admissions and clinical coordination. You will manage patient records, update scheduling systems, and communicate with clinical staff to ensure smooth admissions.

Qualifications include a high school diploma (associate degree preferred) and 3+ years in healthcare administration or a related setting. Experience with electronic medical records and MS Office is required.

Qualifications

• High School graduate or equivalent; Associate degree preferred.
• 3+ administrative or clerical healthcare experience.
• Experience in call center or related setting.

Responsibilities

• Communicates information to and from clinical staff regarding the patient and updates patient records.
• Updates patient records throughout the admission process.
• Maintains scheduler systems to ensure appropriate appointments are scheduled.
• Dispatches a clinical provider to begin the admission process and plan of care.
• Performs other duties as assigned.

Skills

EMR Knowledge

Microsoft Office

Medical Terminology

Critical Thinking

English Proficiency

Education

High School Diploma

Associate Degree Preferred

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America)

Address: 10987 Sheldon Rd City: Tampa State: Florida Postal Code: 33626

Job Description:

• Communicates information to and from clinical staff regarding the patient and updates patient records to incorporate new information.
• Orders special equipment or supplies as requested by the clinical staff.
• Continues to update the patient record throughout the admission process.
• Updates and checks scheduler systems frequently to ensure appropriate appointments are being scheduled.
• Tracks and updates pending patient admissions log by contacting patients or referral sources to schedule nurse visits for admission.
• Participates in staff meetings, department meetings, in-services, and other related activities.
• Attends educational and developmental seminars and meetings as deemed appropriate.
• Creates daily triage reports and emails respective individuals regarding new patient admissions and referral outcomes.
• Obtains consents or provides information to patients' family members visiting the facilities as needed.
• Provides telephonic support to patient referral sources to initiate patient admission.
• Initiates patient records and documents demographic information, condition, referral source, location, and other pertinent data in electronic medical records and logs.
• Dispatches a clinical provider to assess the patient and begin the admission process and development of the plan of care.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements.
• [Required] Knowledge of electronic medical record.
• [Required] Ability to complete Hospice of the Comforter Orientation and Training, as necessary.
• [Required] Knowledge of intermediate to advanced application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software.
• [Required] Knowledge of medical terminology.
• [Required] Ability to think critically regarding admission process.

Education:

High School Grad or Equiv [Required] Associate [Preferred] Field of Study: N/A

Work Experience:

3+ administrative or clerical experience. healthcare experience, call center experience or related [Required]

Additional Information:

N/A

Licenses and Certifications:

N/A

Physical Requirements: (Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range: $17.80 - $28.48

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.