Unit Clerk

1103 Team Member Services; Town of Florida (NY); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental leave

Career development

Well-being resources

Mental health resources and support

Pet benefits

Job summary

AdventHealth in Zephyrhills, FL is hiring for a full-time daytime position focused on administrative support in a healthcare setting. You will manage charting, patient data, and communications while supporting care teams and ensuring smooth patient flow.

The role requires strong organizational skills, confidentiality, and excellent customer service. Training provided with benefits from day one and opportunities for growth within a faith-based health system.

Qualifications

• Ability to handle confidential information within hospital guidelines.
• Clear verbal and written English communication with diverse backgrounds.
• Strong critical thinking and problem-solving abilities.
• Teamwork, tact and conflict resolution in a fast-paced setting.
• Excellent organizational, multitasking, and prioritization skills.
• Accurate EMR documentation and data entry.
• Proficient MS Office applications including Excel and Word.
• Exceptional customer service and telephone manners.
• Basic medical terminology knowledge and safety awareness.
• Flexible scheduling, including overtime, weekends and holidays.

Responsibilities

• Notifies and coordinates with other departments or physicians as needed.
• Places medications in secure storage on arrival to the floor.
• Maintains timely posting of patient data in charts and EMR.
• Demonstrates willingness to learn and upgrade skills.
• Supports quality initiatives and performance improvement activities.
• Interacts with patients respectfully according to age and culture.
• Performs duties related to admission, transfer, discharge as assigned.

Skills

Mature judgment

English communication

Critical thinking

Teamwork

Organization

EMR documentation

Microsoft Office

Customer service

Medical terminology

Scheduling flexibility

Education

High School or equivalent

Associate degree (preferred)

Tools

Microsoft PowerPoint

Microsoft Word

Microsoft Excel

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Pet Benefits

Schedule: Full time Shift: Day (United States of America) Address: 7050 GALL BLVD City: ZEPHYRHILLS State: Florida Postal Code: 33541

Job Description

Exemplifies AdventHealth's core values of Keep Me Safe, Make It Easy, Love Me, and Own It through behavior. Notifies and calls other departments or physicians when necessary and places appropriate information on the chart, forms, computer, and electronic record. Accesses the medication room to place medications in a secure area upon arrival to the floor. Exhibits a desire to learn and upgrade skills. Supports quality standards and initiatives set by the department. Participates in practice changes resulting from performance improvement activities and accurately documents and monitor activities as needed. Interacts with patients in a manner appropriate to their age, acuity, and culture. Posts pertinent patient data in a timely manner. Responds appropriately in emergency situations. Performs indirect patient care duties related to admission, transfer, and discharge. Performs other duties as assigned.

Knowledge, Skills, and Abilities

• [Required] Mature judgment and the ability to handle confidential information within hospital guidelines and applicable regulations.
• [Required] Ability to communicate verbally in English and in written form with persons of varied backgrounds in a respectful, effective, and professional manner.
• [Required] Critical thinking/problem-solving skills.
• [Required] Teamwork, tact, and conflict resolution.
• [Required] Organizational, multitasking, and prioritization skills.
• [Required] Performs accurate documentation within the electronic medical record.
• [Required] Proficient computer skills, including Microsoft® PowerPoint, Word, Excel.
• [Required] Exceptional customer service skills and pleasant telephone manner.
• [Required] Basic knowledge of medical terminology.
• [Required] Safe and efficient use of telephones, copier/fax machines, and computers.
• [Required] Flexibility in scheduling of hours and the ability to work overtime, weekends, and holidays.
• [Required] Strong analytical and mathematical abilities.
• [Required] Excellent organization and people skills.
• [Required] Knowledge of Intranet and current hospital EMR systems.
• [Preferred] Demonstrated ability to work under stressful conditions and in a physically demanding, high-stress environment.
• [Preferred] Ability to read, write, and follow instructions in English with good oral communication skills.
• [Preferred] Skills in greeting new patients, maintaining accurate lists of telephone numbers, and assisting with patient transfers.
• [Preferred] Demonstrates proficient knowledge of diagnostic procedures, supply maintenance, and auditing of national patient safety goals.
• [Preferred] Understands the electronic medical record and uses it proficiently for retrieval of patient information under confidentiality guidelines.

Education

Education: High School Grad or Equiv [Required] Associate [Preferred] Field of Study: in Food and Nutrition, Dietetics, Nutritional Sciences, Human Nutrition or nutrition-related field

Work Experience

Work Experience: 1+ administrative support in a healthcare setting [Preferred]

Additional Information

Additional Information: N/A

Licenses and Certifications

Licenses and Certifications: Basic Life Support - CPR Cert (BLS) [Preferred] NonViolent Crisis Intervention Program [Preferred]

Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range: $15.84 - $25.34

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Company Culture

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.