Referral & Scheduling Specialist

BMC Software; Boston (MA); On-site; USD 44,000 - 63,000; Full time

Job summary

Boston Medical Center in Boston, MA seeks an Administrative & Referral Coordinator for the Orthopedic Clinic. The role handles patient communication, registration, appointment scheduling, and pre-authorization processes to ensure smooth care access and proper reimbursement.

The position emphasizes coordinating between patients, providers, and insurance plans, with focus on accuracy and customer service in a busy hospital setting.

Qualifications

• Requires thorough knowledge of managed care with 3 years of experience in financial clearance.
• 3 years of referral scheduling experience preferred.
• Strong computer skills and knowledge of PC applications.

Responsibilities

• Interview patients and collect financial and demographic information for reimbursement.
• Enter registration data into systems to ensure proper billing and eligibility.
• Coordinate referrals and obtain prior authorization numbers.
• Schedule appointments and manage calendar tasks for providers.
• Communicate with patients, providers, and insurance plans regarding care access.

Skills

Managed care knowledge

Registration experience

Patient communication

EPIC/Caretracker/IDX knowledge

Microsoft Office

Education

High School diploma

Associates or Bachelor’s degree preferred

Tools

EPIC

Caretracker

IDX

Job description

Boston Medical Center in Boston, MA seeks an Administrative & Referral Coordinator for the Orthopedic Clinic. The role handles patient communication, registration, appointment scheduling, and pre-authorization processes to ensure smooth care access and proper reimbursement.

The position emphasizes coordinating between patients, providers, and insurance plans, with focus on accuracy and customer service in a busy hospital setting.