Orthopedic Referral & Patient Access Specialist

Boston Medical Center (BMC); Boston (MA); On-site; USD 29,466 - 41,396; Full time

Job summary

Boston Medical Center (BMC) is seeking an Administrative & Referral Coordinator for the Orthopedic Clinic. The role serves as a liaison for patients, coordinating communications with providers, offices, and insurance to obtain prior approvals and ensure accurate registrations.

The position involves managing referrals, scheduling, patient data entry, and helping patients navigate financial assistance and coverage verification while supporting the department to meet targets.

Qualifications

• High School diploma required.
• Associate’s or Bachelor’s degree preferred.

Responsibilities

• Interview patients and collect demographic and financial information.
• Enter registration data accurately for reimbursement.
• Obtain prior approvals from insurers for services.
• Coordinate referrals and authorize treatment plans.

Skills

Referral scheduling

Managed care knowledge

EPIC/registration systems

Professional communication

Education

High School diploma

Associate’s or Bachelor’s degree preferred

Tools

Microsoft Office

Registration systems (MPI/IDX/CareTracker)

Job description

Boston Medical Center (BMC) is seeking an Administrative & Referral Coordinator for the Orthopedic Clinic. The role serves as a liaison for patients, coordinating communications with providers, offices, and insurance to obtain prior approvals and ensure accurate registrations.

The position involves managing referrals, scheduling, patient data entry, and helping patients navigate financial assistance and coverage verification while supporting the department to meet targets.