Referral Operations Lead

Cano Health LLC; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Cano Health LLC is seeking a Referral Supervisor to lead the referral coordination team in the United States. The Supervisor will oversee daily activities, ensuring timely processing of referrals and delivery of exceptional patient services. The ideal candidate has a background in referral coordination with supervisory experience, organizational skills, and the ability to mentor staff effectively.

This role requires proficiency in Microsoft Office and eClinicalWorks, as well as a commitment to maintaining high standards in team performance and patient care.

Qualifications

• Minimum of 2 years’ experience in referral coordination.
• At least 1 year in a team lead or supervisory role.
• Proficient in Microsoft Office applications.

Responsibilities

• Oversee referral workflow management and ensure timely processing.
• Provide daily leadership and direction to the referral team.
• Onboard and mentor new team members on referral protocols.

Skills

Organizational skills

Communication skills

Process improvement

Bilingual (English and Spanish)

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

eClinicalWorks (eCW)

Evoke360

Job description

Cano Health LLC is seeking a Referral Supervisor to lead the referral coordination team in the United States. The Supervisor will oversee daily activities, ensuring timely processing of referrals and delivery of exceptional patient services. The ideal candidate has a background in referral coordination with supervisory experience, organizational skills, and the ability to mentor staff effectively.

This role requires proficiency in Microsoft Office and eClinicalWorks, as well as a commitment to maintaining high standards in team performance and patient care.