Care Referral Coordinator: Streamline Patient Referrals

Cano Health; Florida; On-site; USD 42,000 - 56,000; Full time

Job summary

Cano Health in Florida is seeking a Referral Coordinator to support patient care coordination by managing referrals, pre-verifications, authorization processing, scheduling, and communication between patients, providers, and health plans. This role ensures timely, in-network referrals with a patient-centered approach.

You will work with clinics and insurance carriers to verify eligibility, obtain approvals, educate patients, and overcome barriers while maintaining HIPAA compliance and

Qualifications

• High school diploma or GED is required.
• 1–2 years of experience in a medical office handling referrals.
• Knowledge of medical terminology and insurance processes.
• Experience with scheduling systems and EHRs (eClinicalWorks).
• BLS certification required; must respond appropriately in emergencies.

Responsibilities

• Manage outgoing referrals promptly based on provider orders.
• Review, validate, and document referrals and authorizations.
• Schedule appointments with in-network, cost-effective options.
• Track referral status and follow up on incomplete referrals.
• Educate patients on referral processes and insurance requirements.
• Verify insurance eligibility and obtain prior authorizations as needed.
• Collaborate with payers and specialists to expedite approvals.
• Support HEDIS/STAR/QA measures with proactive referral scheduling.

Skills

Referral management

Insurance knowledge

EHR systems

Bilingual EN/ES

Education

High school diploma or GED

Tools

eClinicalWorks

Availity

Cano.Net

Workday

Oracle

Job description

Cano Health in Florida is seeking a Referral Coordinator to support patient care coordination by managing referrals, pre-verifications, authorization processing, scheduling, and communication between patients, providers, and health plans. This role ensures timely, in-network referrals with a patient-centered approach.

You will work with clinics and insurance carriers to verify eligibility, obtain approvals, educate patients, and overcome barriers while maintaining HIPAA compliance and