Referral Office Specialist

ADP, Inc.; Salem (OR); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision insurance

Paid time off

Flexible Spending Account

Life & Long-term Disability Insurance

Holiday pay

Bilingual pay differential

Job summary

Salem Clinic is seeking a Referral Clerk at Salem Clinic Main in Salem, OR. This full-time clerical role supports the Referral Office, handling letters, phone calls, records, and data entry to ensure patients receive timely care.

The position requires a high school diploma, strong customer service, excellent communication, and the ability to work in a fast-paced team environment while maintaining confidentiality. Competitive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Effective customer service and a positive attitude.
• Strong written and verbal communication skills.
• Ability to work in a high-volume, team environment.
• Excellent organizational skills and confidentiality.

Responsibilities

• Provide clerical support for the Referral Department.
• Process letters daily to providers and patients.
• Answer phones for the referral department.
• Fax or mail medical records to the specialist promptly.
• Input referral information into computer and insurance databases.
• Update patient information in the system and maintain confidentiality.
• Maintain strict confidentiality.

Skills

Customer service

Communication

Teamwork

Organizational skills

Keyboarding / computer use

Education

High School Diploma or equivalent

Job description

Salem Clinic is seeking a Referral Clerk at Salem Clinic Main in Salem, OR. This full-time clerical role supports the Referral Office, handling letters, phone calls, records, and data entry to ensure patients receive timely care.

The position requires a high school diploma, strong customer service, excellent communication, and the ability to work in a fast-paced team environment while maintaining confidentiality. Competitive benefits are offered.