Referral Clerk

ADP, Inc.; Salem (OR); On-site; USD 19,000 - 33,000; Full time

Benefits offered by this job

401(k) retirement plan

Medical, dental, and vision insurance

Paid time off

Flexible Spending Account

Life & Long-term Disability Insurance

Holiday pay

Bilingual pay differential

Job summary

Salem Clinic is seeking a Referral Clerk at Salem Clinic Main in Salem, OR. This full-time clerical role supports the Referral Office, handling letters, phone calls, records, and data entry to ensure patients receive timely care.

The position requires a high school diploma, strong customer service, excellent communication, and the ability to work in a fast-paced team environment while maintaining confidentiality. Competitive benefits are offered.

Qualifications

• High school diploma or equivalent required.
• Effective customer service and a positive attitude.
• Strong written and verbal communication skills.
• Ability to work in a high-volume, team environment.
• Excellent organizational skills and confidentiality.

Responsibilities

• Provide clerical support for the Referral Department.
• Process letters daily to providers and patients.
• Answer phones for the referral department.
• Fax or mail medical records to the specialist promptly.
• Input referral information into computer and insurance databases.
• Update patient information in the system and maintain confidentiality.
• Maintain strict confidentiality.

Skills

Customer service

Communication

Teamwork

Organizational skills

Keyboarding / computer use

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Main, Salem, OR, US

3 days ago Requisition ID: 1450

Salary Range: $18.59 To $23.85 Hourly

Start your career and join a team that feels like family! At Salem Clinic, our Referral Clerks are an essential part of keeping things running smoothly by providing vital clerical support to our busy referral office. This role is more than just paperwork — it's a key part of helping patients get the care they need. Salem Clinic offers a welcoming, team-oriented environment where your work is valued, and your growth is supported. If you're hardworking, detail-oriented, and ready to grow with us, there's a place for you here at Salem Clinic.

Full time opening as a Referral Clerk at:

Salem Clinic Main |2020 Capitol St Ne, Salem OR 97301

Benefits offered forfull-time and part-time (budgeted 22.5-40 hrs/wk):

• 401(k) retirement plan- 10% employer contribution
• 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account
• Life & Long-term Disability Insurance
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits
• Bilingual pay differential program (3% wage increase if qualified)

Job Summary:

Provides clerical support for the Referral Office.

Required Knowledge, Skills, Abilities:

• High School Diploma or equivalent.
• Effective customer service skills and a positive attitude.
• Strong written and verbal communication skills.
• Ability to work in a high volume work environment.
• Ability to work effectively in a team environment.
• Excellent organizational skills.
• Ability to establish effective working relationships with staff members.
• Ability to use a computer. Proficient keyboarding skills.

Essential Functions:

• Provide clerical support for the Referral Department
• Process letter daily to providers and patients.
• Answer phones for the referral department.
• Fax or mail medical records to the specialist in a timely manner
• Input referral information into computer & insurance databases with speed and accuracy.
• Update patient information in the computer system.
• Maintain strictest confidentiality.

Our mission at SalemClinic is to improve the health of those we serve in a spirit of compassion andrespect.