Referral Clerk

Salem Clinic P C; Salem (OR); On-site; USD 39,000 - 50,000; Full time

Benefits offered by this job

401(k) contributions

Clinic-paid health premiums

Free lab and imaging services

Health Reimbursement Account

Life & Long-term Disability Insurance

Paid time off

Flexible Spending Account

Bilingual pay differential

Job summary

Salem Clinic P C is seeking a Referral Clerk for the Main location in Salem, OR. This role provides essential clerical support to the Referral Office and helps patients access care.

The position requires a High School Diploma or equivalent, strong communication skills, and the ability to handle a high-volume workload in a team setting. Benefits include comprehensive health coverage and retirement options.

Qualifications

• High School Diploma (or equivalent) required.
• Effective customer service skills and a positive attitude.
• Strong written and verbal communication abilities.
• Ability to work in a high-volume environment.
• Team-oriented and collaborative mindset.
• Excellent organizational skills.
• Proficiency with computers and keyboarding.

Responsibilities

• Provide clerical support for the Referral Department.
• Process daily letters to providers and patients.
• Answer phones for the referral department.
• Fax or mail medical records to specialists promptly.
• Input referral information into computer and insurance databases accurately.
• Update patient information in the system.
• Maintain confidentiality of information.

Skills

High School Diploma

Customer service

Written communication

Verbal communication

Teamwork

Organization

Computer skills

Keyboarding

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Main, Salem, OR, US

Salary Range: $18.59 To $23.85 Hourly

Start your career and join a team that feels like family! At Salem Clinic, our Referral Clerks are an essential part of keeping things running smoothly by providing vital clerical support to our busy referral office. This role is more than just paperwork — it's a key part of helping patients get the care they need. Salem Clinic offers a welcoming, team-oriented environment where your work is valued, and your growth is supported. If you're hardworking, detail-oriented, and ready to grow with us, there's a place for you here at Salem Clinic.

Full time opening as a Referral Clerk at:

Salem Clinic Main |2020 Capitol St Ne, Salem OR 97301

Benefits offered forfull-time and part-time (budgeted 22.5-40 hrs/wk):

• 401(k) retirement plan- 10% employer contribution
• 100% Clinic paid employee premiums for medical, dental, and vision plans. 50% Clinic paid premiums for part-time employees.
• Free Lab and Imaging services when performed at Salem Clinic for those covered with the Clinic’s medical plan.
• Health Reimbursement Account
• Life & Long-term Disability Insurance
• Paid time off & Holiday pay
• Flexible Spending Account
• Athletic & Weight Management Club Credits
• Bilingual pay differential program (3% wage increase if qualified)

Job Summary: Provides clerical support for the Referral Office.

Required Knowledge, Skills, Abilities:

• High School Diploma or equivalent.
• Effective customer service skills and a positive attitude.
• Strong written and verbal communication skills.
• Ability to work in a high volume work environment.
• Ability to work effectively in a team environment.
• Excellent organizational skills.
• Ability to establish effective working relationships with staff members.
• Ability to use a computer. Proficient keyboarding skills.

Essential Functions:

• Provide clerical support for the Referral Department
• Process letter daily to providers and patients.
• Answer phones for the referral department.
• Fax or mail medical records to the specialist in a timely manner
• Input referral information into computer & insurance databases with speed and accuracy.
• Update patient information in the computer system.
• Maintain strictest confidentiality.

Our mission at SalemClinic is to improve the health of those we serve in a spirit of compassion andrespect.