Referral Navigator: Health Access & Care Coordination

Optum; Mesquite (TX); Vor Ort; USD 25.000 - 44.000; Vollzeit

Benefits dieser Stelle

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Zusammenfassung

Optum is seeking a Referral Navigator to process referrals from Primary Care Providers for obtaining specialist care. You will build, review, and schedule referrals, ensuring all documents are provided and criteria are met.

The role involves documentation, faxing, scanning, and phone calls in a largely desk-based environment. Requirements include a High School Diploma or GED, CPR certification or ability to obtain within 30 days, and 2+ years in a health-related field with EMR/Practice

Qualifikationen

• High School Diploma or GED required.
• CPR certification or ability to obtain within 30 days of employment.
• 2+ years of experience in a health-related field.
• 2+ years of experience with EMR/Practice Management Software systems.

Aufgaben

• Process referrals from Primary Care Providers for specialist care.
• Build, review, and schedule referrals with required documents.
• Cancel referrals or forward to MD review if criteria are not met.
• Engage with providers via phone, fax, and email; manage paperwork.

Kenntnisse

Communication

Phone etiquette

Bilingual (English/Spanish)

Ausbildung

High School Diploma/GED

CPR certification or ability to obtain within 30 days

2+ years health-related field experience

Tools

EMR/Practice Management Software

Jobbeschreibung

Optum is seeking a Referral Navigator to process referrals from Primary Care Providers for obtaining specialist care. You will build, review, and schedule referrals, ensuring all documents are provided and criteria are met.

The role involves documentation, faxing, scanning, and phone calls in a largely desk-based environment. Requirements include a High School Diploma or GED, CPR certification or ability to obtain within 30 days, and 2+ years in a health-related field with EMR/Practice