Referral Navigator for Community Health Access

Paycom; Phoenix (AZ); On-site; USD 42,000 - 55,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) in Phoenix seeks a Referrals Specialist to coordinate specialty referrals, verify patient eligibility, and maintain accurate EMR records. You will liaise with clinics, payers, and patients, ensure prior approvals, and support staff with referral policies and data reporting.

The role requires strong communication, organization, knowledge of medical terminology, and proficiency with Microsoft Office and EMR systems, with a commitment to HIPAA

Qualifications

• High school diploma or GED required.
• 1+ years of Referral or related work experience required.
• Excellent verbal and written communication and ability to handle sensitive information.

Responsibilities

• Coordinates specialty referrals incoming and outgoing and maintains patient files.
• Verifies eligibility, benefits, and contractual appropriateness.
• Maintains EMR data, communicates with patients, referrals sources, and payers; ensures HIPAA compliance.

Skills

Communication

Organizational skills

Medical terminology

Problem-solving

Confidentiality

Microsoft Office Suite

EMR software

Education

High school diploma or GED

Tools

EMR software

Microsoft Office

Job description

Neighborhood Outreach Access to Health (NOAH) in Phoenix seeks a Referrals Specialist to coordinate specialty referrals, verify patient eligibility, and maintain accurate EMR records. You will liaise with clinics, payers, and patients, ensure prior approvals, and support staff with referral policies and data reporting.

The role requires strong communication, organization, knowledge of medical terminology, and proficiency with Microsoft Office and EMR systems, with a commitment to HIPAA