Referral Intake Specialist (Hybrid)

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Loan forgiveness eligibility

Health insurance

Pension plan

Job summary

NYC Department of Health and Mental Hygiene seeks a Clerical Associate to support the Early Intervention program. Responsibilities include processing referrals, data entry and ensuring accurate records within EI systems.

The role entails providing general clerical assistance and assisting with projects as needed. The position emphasizes attention to detail, good communication, and strong computer skills, with a preference for bilingual Spanish speakers.

Qualifications

• Four-year high school diploma or equivalent.
• One year of satisfactory clerical experience.
• Typing at least 100 keystrokes per minute (20 wpm).
• 55-a Program eligibility noted on resume if applicable.
• NYC residency may be required per city policy.

Responsibilities

• Process EI referrals via ACS hotline, EI Family Portal or EI Bi-directional system.
• Enter referrals into Electronic Case Management systems (EI HUB, DMAS, ASQ Online).
• Assign to Developmental Monitoring Specialists and maintain data accuracy.
• Provide clerical support to projects for EIP.
• Perform other clerical/office duties as assigned.

Skills

Attention to detail

Timeline monitoring

Microsoft Office

Phone etiquette

Communication skills

Flexibility

Bilingual Spanish

Education

High school diploma

Job description

NYC Department of Health and Mental Hygiene seeks a Clerical Associate to support the Early Intervention program. Responsibilities include processing referrals, data entry and ensuring accurate records within EI systems.

The role entails providing general clerical assistance and assisting with projects as needed. The position emphasizes attention to detail, good communication, and strong computer skills, with a preference for bilingual Spanish speakers.