Referral & Intake Specialist - Early Intervention

City of New York; New York (NY); Híbrido; USD 42 000 - 52 000; Tempo integral

Resumo da oferta

New York City Department of Health and Mental Hygiene is seeking a Clerical Associate to support the Early Intervention Program (EIP). The role entails processing referrals, entering data, creating electronic records, and supporting case workers to ensure timely assignments. Strong Microsoft Office skills, attention to detail, and excellent communication are essential.

Bilingual Spanish is a plus. This City position offers strong benefits and opportunities to contribute to infant and toddler

Qualificações

• Four-year high school diploma or equivalent plus one year of clerical experience.
• Typing speed of at least 100 keystrokes per minute.
• Proficiency in Microsoft Office is required.

Responsabilidades

• Process Early Intervention Program referrals via the Centralized Call Center or fax-to-email line.
• Enter referrals into an Electronic Case Management system, assign case workers, and ensure that case worker assignments are accepted.
• Follow procedures to ensure accuracy of information and avoid duplicates.
• Create electronic child case records and use Microsoft Office to complete tasks and prepare emails.
• Provide clerical assistance to facilitate projects or assignments for EIP.
• Perform any other clerical/office duties as required and complete any other tasks as assigned by management.

Conhecimentos

Timeline management

Attention to detail

Microsoft Office

Phone etiquette

Verbal and written communication

Bilingual Spanish

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

New York City Department of Health and Mental Hygiene is seeking a Clerical Associate to support the Early Intervention Program (EIP). The role entails processing referrals, entering data, creating electronic records, and supporting case workers to ensure timely assignments. Strong Microsoft Office skills, attention to detail, and excellent communication are essential.

Bilingual Spanish is a plus. This City position offers strong benefits and opportunities to contribute to infant and toddler