Referral Coordinator: Streamline Referrals & Scheduling

Heartland Community Health Center; Lawrence (KS); On-site; USD 42,000 - 54,000; Full time

Job summary

Heartland Community Health Center is seeking a Referral Coordinator to support our clinical team by coordinating all patient referrals, scheduling appointments, and ensuring timely communication with patients.

The role requires handling multiple tasks in a fast-paced environment, using the eCW system, and maintaining confidentiality. Experience with medical terminology and HIPAA is preferred.

Qualifications

• High school diploma or equivalent.
• Basic computer skills including word processing and office procedures.
• HIPAA knowledge is preferred.
• Ability to work with clinical staff and handle pressure.

Responsibilities

• Coordinate all patient referrals and radiology orders.
• Schedule referral and radiology appointments as needed.
• Notify patients of upcoming appointments and instructions.
• Attach reports to referrals after appointment date.
• Follow up if reports are not received after appointment date.
• Fax clinical information or medical records to outside facilities.
• Assist with scanning documents into the patient’s chart and assign to provider.
• Attend required meetings and trainings as assigned.
• Other related duties or responsibilities the clinical staff or supervisor may assign.

Skills

Medical terminology

HIPAA

Time management

Confidentiality

Customer service

Teamwork

Interpersonal skills

Computer skills

Education

High school diploma or equivalent

Tools

Word processing

Office procedures

Job description

Heartland Community Health Center is seeking a Referral Coordinator to support our clinical team by coordinating all patient referrals, scheduling appointments, and ensuring timely communication with patients.

The role requires handling multiple tasks in a fast-paced environment, using the eCW system, and maintaining confidentiality. Experience with medical terminology and HIPAA is preferred.