Referral Coordinator: Scheduling & Front Desk

Paycom - ATS; Orange City (FL); On-site; USD 38,000 - 52,000; Full time

Job summary

Paycom - ATS is seeking a Referral Coordinator to manage front desk operations in a gastroenterology practice. You will schedule patient visits, coordinate referrals, and maintain accurate patient records while ensuring HIPAA compliance.

The role requires strong computer skills, 2–3 years of specialty clinic experience, preferably in gastroenterology, and a customer-focused approach to patient care. Travel to Metro-area offices may be required.

Qualifications

• High School Diploma or GED required; Certified Medical Assistant preferred.
• 2-3 years of specialty clinic experience, gastroenterology experience preferred.
• Bilingual preferred, but not required.
• Staff member must be computer literate and able to operate healthcare system and multiple Microsoft Office applications.

Responsibilities

• Schedules, reschedules, and manages cancellations and no shows for patient visits and procedures.
• Maintains and updates physicians’ schedules and endoscopy block time.
• Coordinates referrals from Primary Care physicians and other specialists.
• Answers calls, emails, and traffic from referring providers; greets patients on arrival.
• Ensures HIPAA compliance and handles confidential information.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Microsoft Office

Education

High School Diploma or GED

Certified Medical Assistant

Tools

Microsoft Office

Healthcare system software

EHR systems

Job description

Paycom - ATS is seeking a Referral Coordinator to manage front desk operations in a gastroenterology practice. You will schedule patient visits, coordinate referrals, and maintain accurate patient records while ensuring HIPAA compliance.

The role requires strong computer skills, 2–3 years of specialty clinic experience, preferably in gastroenterology, and a customer-focused approach to patient care. Travel to Metro-area offices may be required.