Healthcare Referrals & Scheduling Specialist

United-Digestive; Hoschton (GA); On-site; USD 36,000 - 52,000; Full time

Job summary

United-Digestive is seeking a motivated Referral Coordinator to manage front desk functions, patient scheduling, and referrals within a gastroenterology practice. The role requires handling patient information accurately, coordinating with physicians, and ensuring HIPAA compliance in all communications.

Responsibilities include scheduling, updating doctor calendars, coordinating procedures, and assisting with check-in/out.

Qualifications

• Handles patient scheduling, appointments, and referrals in gastroenterology practice.
• Must be able to operate healthcare systems and multiple MS Office applications.
• Strong communication and customer service skills are required.

Responsibilities

• Schedules, reschedules, and manages cancellations and no-shows for patient visits and procedures.
• Maintains physician schedules and endoscopy block times; coordinates hospital scheduling when needed.
• Collects and updates patient information per documentation requirements and HIPAA guidelines.
• Answers calls, emails, and greets patients; provides information on procedures and treatment options.
• Acts as liaison between office, referring physicians, and hospitals; participates in meetings as directed.

Skills

Front desk coordination

Bilingual (preferred)

Computer literacy

Education

High School Diploma or GED

Certified Medical Assistant (preferred)

Tools

Microsoft Office

Job description

United-Digestive is seeking a motivated Referral Coordinator to manage front desk functions, patient scheduling, and referrals within a gastroenterology practice. The role requires handling patient information accurately, coordinating with physicians, and ensuring HIPAA compliance in all communications.

Responsibilities include scheduling, updating doctor calendars, coordinating procedures, and assisting with check-in/out.