Referral Coordinator: Patient Access & Scheduling

Tampa General Hospital, Inc.; Crystal River (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Tampa General Hospital, Inc. is seeking a Referral Specialist 1 to deliver exceptional service to physicians and patients referred for appointments at TGMG or TGHN locations. You will be the first point of contact for referrals and coordinate scheduling of provider-referred services.

The role also involves screening referrals, processing internal referrals, and maintaining accurate records to ensure smooth workflows in a fast-paced healthcare environment.

Qualifications

• Front Desk experience in healthcare setting required.
• Medical terminology certification or completion of a medical terminology course preferred.

Responsibilities

• Provide excellent customer service to physicians and patients referred for appointments/services.
• Schedule provider referred appointments/services and serve as the point of contact for referrals.
• Screen and process internal referrals generated by TGMG and/or outside providers.

Skills

Front Desk experience

Education

High school diploma or GED

Medical terminology certification/course

Job description

Tampa General Hospital, Inc. is seeking a Referral Specialist 1 to deliver exceptional service to physicians and patients referred for appointments at TGMG or TGHN locations. You will be the first point of contact for referrals and coordinate scheduling of provider-referred services.

The role also involves screening referrals, processing internal referrals, and maintaining accurate records to ensure smooth workflows in a fast-paced healthcare environment.