Patient Referrals & Scheduling Specialist

Tampa General Hospital; Crystal (MN); On-site; USD 22,000 - 33,000; Full time

Job summary

Tampa General Hospital, Inc. is seeking a Referral Specialist 1 to deliver exceptional customer service to physicians and patients referred for appointments across TGMG and TGHN locations.

You will act as the primary contact for scheduling provider referrals and coordinating care requests within the clinic network. The role requires a solid front desk healthcare background and medical terminology knowledge.

Qualifications

• High school diploma or GED is required.
• Two (2) years of Front Desk experience in healthcare with approved medical terminology certification or course completion.

Responsibilities

• Provide excellent customer service to physicians and patients referred for appointments/services at TGMG or TGHN Clinic locations.
• Serve as the point of contact for patients being referred to Tampa General Hospital to schedule provider referred appointments/services within the practice plan.
• Screens and processes internal referrals generated by TGMG and/or outside providers.

Skills

Medical terminology

Customer service

Education

High school diploma or GED

Job description

Tampa General Hospital, Inc. is seeking a Referral Specialist 1 to deliver exceptional customer service to physicians and patients referred for appointments across TGMG and TGHN locations.

You will act as the primary contact for scheduling provider referrals and coordinating care requests within the clinic network. The role requires a solid front desk healthcare background and medical terminology knowledge.