Referral & Care Coordination Specialist

Tampa General Hospital; Tampa (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Tampa General Hospital is seeking a Referral Specialist for its Heart and Vascular Surgery Clinic. This full-time role acts as the primary contact for patients and providers, ensuring efficient referral processes and scheduling appointments.

Key responsibilities include obtaining necessary authorizations, maintaining organized referral records, and supporting patient care with exceptional customer service. Candidates must have a high school diploma and at least two years of front desk experience in healthcare.

Qualifications

• Proven experience in front desk operations within a healthcare setting.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent communication skills for patient interactions.

Responsibilities

• Coordinate all aspects of the referral process for patients.
• Collaborate with clinical teams to support patient care.
• Maintain accurate records and manage incoming communications.

Skills

Customer service

Organizational skills

Healthcare knowledge

Education

High School Diploma or GED

Job description

Tampa General Hospital is seeking a Referral Specialist for its Heart and Vascular Surgery Clinic. This full-time role acts as the primary contact for patients and providers, ensuring efficient referral processes and scheduling appointments.

Key responsibilities include obtaining necessary authorizations, maintaining organized referral records, and supporting patient care with exceptional customer service. Candidates must have a high school diploma and at least two years of front desk experience in healthcare.