Referral Coordinator: Patient Access & Care Coordination

Lifepoint Health, Inc.; Hickory (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off (PTO)

Tuition reimbursement

401(k) retirement plan

Well-being programs

Job summary

Frye Regional Medical Center in Hickory, NC is seeking a compassionate Referral Coordinator to streamline the patient referral process and secure required pre-certifications. You will coordinate referrals, schedule appointments, and act as a resource for patients and staff, while handling administrative tasks and welcoming patients in a busy clinical setting.

The role emphasizes patient-centered care, collaboration with providers, and efficient, friendly service documented in our hospital

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Processes insurance referrals and pre-certifications for patients.
• Facilitates patient appointments with specialists, imaging, rehab services and other facilities.
• Serves as a referral resource for patients and staff.
• Handles information requests, reviews files, answers inquiries and processes work requests.
• Performs administrative duties including filing, reception, scheduling, data entry and patient registration.
• Greets visitors and communicates with patients and providers.

Education

High school diploma or equivalent

Job description

Frye Regional Medical Center in Hickory, NC is seeking a compassionate Referral Coordinator to streamline the patient referral process and secure required pre-certifications. You will coordinate referrals, schedule appointments, and act as a resource for patients and staff, while handling administrative tasks and welcoming patients in a busy clinical setting.

The role emphasizes patient-centered care, collaboration with providers, and efficient, friendly service documented in our hospital