Referral Coordinator, ENT Surgery Center (Managed Care)

Mercy; Springfield (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Tuition support

Matched retirement plans for 32+ hours

Job summary

Mercy Clinic Springfield - ENT Surgery Center seeks a Referral Coordinator to manage the flow of referrals within contracted managed care plans. The role supports clinic operations and aligns with Mercy Service Standards.

The ideal candidate has a high school diploma and office experience in a medical setting with familiarity in managed care and payer rules. Strong communication and organizational skills are essential for success.

Qualifications

• High School Diploma required.
• Experience in a physician's office or medical setting with exposure to managed care and primary care rules.
• Ability to take initiative, exercise judgement, solve problems and make decisions.
• Ability to develop and maintain effective relationships with staff, doctors, nurses, patients, and managed care representatives.
• Skill in organizing work to achieve clinic goals and objectives.
• Clear communication.
• Knowledge of governmental regulations and reimbursement requirements.
• Knowledge of computer systems and applications.

Responsibilities

• Maintain information flow in the managed care referral process for all contracted managed care health plans.
• Perform duties in a manner consistent with Mercy's mission, values, and Service Standards.

Skills

Communication ability

Relationship building

Problem solving

Organizational skills

Team collaboration

Judgement

Computer literacy

Education

High School Diploma

Tools

Medical office software

Job description

Mercy Clinic Springfield - ENT Surgery Center seeks a Referral Coordinator to manage the flow of referrals within contracted managed care plans. The role supports clinic operations and aligns with Mercy Service Standards.

The ideal candidate has a high school diploma and office experience in a medical setting with familiarity in managed care and payer rules. Strong communication and organizational skills are essential for success.