Referral Coordination Specialist - Healthcare Admin

SmartRecruiters, Inc.; Montgomery (AL); On-site; USD 22,000 - 24,000; Full time

Job summary

International SOS Government Medical Services is seeking a healthcare administration coordinator to manage specialty referrals for military beneficiaries. You will work with healthcare providers and administrative teams to move referrals from initiation through completion while ensuring accuracy and timely communications.

The role operates full-time, Monday through Friday, with standard daytime hours and compliance with installation schedules.

Qualifications

• High school diploma or GED is required.
• BLS certification through American Heart Association or Red Cross is required.
• Experience providing administrative or customer service support in a fast-paced office.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Windows.
• Strong organizational and communication skills with confidentiality.

Responsibilities

• Coordinate specialty care referrals from initiation to completion accurately and on time.
• Review referrals for administrative accuracy and verify patient eligibility.
• Schedule appointments with specialty clinics and communicate status to patients and providers.
• Maintain referral records and process CLRs while complying with processes.
• Utilize CHCS, AHLTA, RMS, HAIMS and related systems to manage referrals and patient data.

Skills

Microsoft Office

Communication

Customer service

Data entry

Education

High school diploma or GED

Tools

CHCS

AHLTA

RMS

HAIMS

MHS GENESIS

Job description

International SOS Government Medical Services is seeking a healthcare administration coordinator to manage specialty referrals for military beneficiaries. You will work with healthcare providers and administrative teams to move referrals from initiation through completion while ensuring accuracy and timely communications.

The role operates full-time, Monday through Friday, with standard daytime hours and compliance with installation schedules.