Referral Coordination Specialist – Care Access

Optum; Sunrise Manor (NV); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

Paid Time Off and Holidays

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Job summary

Optum is hiring a Referral Navigator in Las Vegas to process referrals from primary care providers for specialist care. The role involves building, reviewing, and scheduling referrals, ensuring all documents are complete, and coordinating with internal and external providers. Expect mainly desk work, extensive phone usage, and documentation management.

Schedule is Monday–Friday, 8:00 am–5:00 pm. The position offers comprehensive benefits and opportunities for development within a nationwide

Qualifications

• High School Diploma/GED required.
• CPR certification required or obtainable within 30 days.
• 2+ years of experience in a health-related field.
• 2+ years of experience with EMR and/or Practice Management Software systems.

Responsibilities

• Build new referrals from network providers.
• Review documents to ensure all necessary information is provided.
• Request additional information when needed.
• Cancel referrals that do not meet criteria within a set time frame; forward to MD review if questionable.
• Accept referrals and determine if they meet outsource or overflow criteria.
• Handle paperwork, faxing, scanning and multiple telephone calls.
• Sedentary desk work with >90% time on computer and telephone.
• Perform all other duties as assigned.

Skills

Excellent communication

CPR Certified

Education

High School Diploma/GED

Tools

EMR

Practice Management Software

Job description

Optum is hiring a Referral Navigator in Las Vegas to process referrals from primary care providers for specialist care. The role involves building, reviewing, and scheduling referrals, ensuring all documents are complete, and coordinating with internal and external providers. Expect mainly desk work, extensive phone usage, and documentation management.

Schedule is Monday–Friday, 8:00 am–5:00 pm. The position offers comprehensive benefits and opportunities for development within a nationwide