Care Coordination & Referral Navigator

Jobtome; Searchlight Township (NV); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

Optum in Las Vegas, NV is seeking a Referral Navigator to manage referrals from Primary Care Providers for access to specialist care. The role involves building, reviewing, and routing referrals, with extensive documentation, faxing, and phone calls.

90% of work is computer-based desk activity. The position features a Monday–Friday 8:00 am–5:00 pm schedule, with opportunities to collaborate with internal and external providers.

Qualifications

• High School Diploma/GED required.
• CPR certification or able to obtain within 30 days of employment.
• 2+ years of experience working in a health-related field.
• 2+ years of experience working with EMR and/or Practice Management Software systems.

Responsabilités

• Build new referrals from network providers.
• Review to ensure all necessary documents and information have been provided.
• Send back documents for additional information.
• Cancel those that do not meet criteria or lack information within the required time frame; forward to MD review if needed.
• Accept referrals and determine if they meet outsource or overflow criteria.
• Handle paperwork, faxing, scanning and multiple phone calls; 90% computer-based work.
• Perform all other duties assigned.

Connaissances

Communication

Bilingual English/Spanish

Phone etiquette

Customer service

Formation

High School Diploma/GED

Outils

EMR/Practice Management Software

Description du poste

Optum in Las Vegas, NV is seeking a Referral Navigator to manage referrals from Primary Care Providers for access to specialist care. The role involves building, reviewing, and routing referrals, with extensive documentation, faxing, and phone calls.

90% of work is computer-based desk activity. The position features a Monday–Friday 8:00 am–5:00 pm schedule, with opportunities to collaborate with internal and external providers.