Care Access & Referral Specialist

Optum; Georgia; Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Résumé du poste

Optum is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care within our network. The role involves building and reviewing referrals, ensuring documents are complete, and coordinating with providers. The position is primarily desk-based, with extensive computer use and telephony.

Schedule is Mon-Fri, 8:00 am–5:00 pm, at our Las Vegas, NV location. The role emphasizes accuracy, timely processing, and collaboration across teams, with comprehensive

Qualifications

• High School Diploma/GED required.
• CPR certified or able to obtain certification within 30 days of employment.
• 2+ years of experience in a health-related field.
• 2+ years of experience with EMR and/or Practice Management Software systems.

Responsabilités

• Process referrals from Primary Care Providers for specialist care.
• Confirm all documents and information are provided; send back for more if needed.
• Schedule referrals and determine outsource or overflow criteria with providers.
• Handle paperwork, faxing, scanning, and multiple telephone calls.
• This is a sedentary desk job with >90% computer work and phone handling.

Connaissances

Communication skills

Phone etiquette

Bilingual English/Spanish

Formation

High School Diploma/GED

Outils

EMR systems

Practice Management Software

Description du poste

Optum is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care within our network. The role involves building and reviewing referrals, ensuring documents are complete, and coordinating with providers. The position is primarily desk-based, with extensive computer use and telephony.

Schedule is Mon-Fri, 8:00 am–5:00 pm, at our Las Vegas, NV location. The role emphasizes accuracy, timely processing, and collaboration across teams, with comprehensive