Referral Navigator: Care Coordination & Scheduling Pro

Jobtome; Winchester (VA); Sur place; USD 25 000 - 44 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

Medical Plan options

Dental, Vision

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Referral Bonus Program

Voluntary Benefits

Résumé du poste

Optum, part of UnitedHealth Group, is seeking a Referral Navigator to process referrals from primary care providers for specialist care. The role involves building, reviewing, and routing referrals, obtaining missing information, and communicating with providers and patients by phone and fax.

This desk-based position requires attention to detail and ensures timely completion within a largely computer-based workflow. Schedule: Monday–Friday 8:00 am–5:00 pm, located in Las Vegas, NV.

Qualifications

• High School Diploma or GED required.
• CPR certification or ability to obtain within 30 days of employment.
• 2+ years of experience in a health-related field; 2+ years using EMR/Practice Management software.

Responsabilités

• Build new referrals from network providers.
• Review referrals to ensure documents/information are complete.
• Send back documents for additional information as needed.
• Cancel referrals not meeting criteria or with missing data; forward to MD review if needed.
• Accept referrals and determine outsourcing/overflow suitability.
• Work mostly on a computer; perform paperwork, faxing, scanning, and phone calls.

Connaissances

Communication skills

Phone etiquette

Formation

High School Diploma/GED

CPR certification

EMR / Practice Management software experience

Outils

EMR systems

Practice Management Software

Description du poste

Optum, part of UnitedHealth Group, is seeking a Referral Navigator to process referrals from primary care providers for specialist care. The role involves building, reviewing, and routing referrals, obtaining missing information, and communicating with providers and patients by phone and fax.

This desk-based position requires attention to detail and ensures timely completion within a largely computer-based workflow. Schedule: Monday–Friday 8:00 am–5:00 pm, located in Las Vegas, NV.