Referral Navigator: Care Access & Scheduling Pro

Optum; Mount Charleston (NV); On-site; USD 25,000 - 44,000; Full time

Benefits offered by this job

PTO & Holidays

Medical Plan options

Dental & Vision

401(k) & ESPP

Education Reimbursement

Employee Discounts

EAP

Employee Referral Bonus

Voluntary Benefits

Job summary

Optum is hiring a Referral Navigator in Las Vegas to process referrals from Primary Care Providers for specialist care. The role involves building and scheduling referrals, verifying required documents, and communicating with providers. It is primarily a desk position with phone calls and paperwork.

The position offers a Monday–Friday 8:00 am–5:00 pm schedule with comprehensive benefits and growth opportunities within UnitedHealth Group’s network.

Qualifications

• High School Diploma or GED required.
• CPR certification or ability to obtain within 30 days of employment.
• Minimum 2 years experience in a health-related field.
• Experience with EMR/Practice Management Software systems preferred.

Responsibilities

• Process referrals from Primary Care Providers for specialist care.
• Build, submit, review, and schedule referrals and ensure required documents.
• Communicate with providers, confirm criteria and timeframe, and route for MD review when needed.
• Handle paperwork, faxing, scanning, and phone calls; predominately computer-based.
• Maintain 90%+ time on computer and telephone tasks.

Skills

CPR certification

Healthcare experience

Education

High School Diploma/GED

Tools

EMR/Practice Management Software

Job description

Optum is hiring a Referral Navigator in Las Vegas to process referrals from Primary Care Providers for specialist care. The role involves building and scheduling referrals, verifying required documents, and communicating with providers. It is primarily a desk position with phone calls and paperwork.

The position offers a Monday–Friday 8:00 am–5:00 pm schedule with comprehensive benefits and growth opportunities within UnitedHealth Group’s network.