Care Referrals Specialist — Health Access

Optum; Spring Valley (NV); Presencial; USD 25.000 - 44.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

Short-term and Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits (pet insurance, etc

Resumo da vaga

Optum in Las Vegas is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care. This role is largely computer-based and involves handling paperwork, faxing, scanning, and frequent phone calls.

The schedule is Monday to Friday, 8:00 am to 5:00 pm at 2720 N Tenaya Drive, Las Vegas, NV 89128. You will review documents, communicate with providers, and ensure referrals meet criteria.

Qualificações

• High School Diploma/GED required.
• CPR certified or able to obtain certification within 30 days of employment.
• 2+ years of experience working in a health-related field.
• 2+ years of experience working with EMR and/or Practice Management Software systems.

Responsabilidades

• Building new referrals from network providers.
• Reviewing to ensure all necessary documents and information have been provided.
• Sending back documents for additional information.
• Canceling those that do not meet criteria or do not have necessary information within a specified time frame; forwarding to MD review if questionable.
• Accepting referrals and determining if they meet outsource or overflow criteria.
• Most work is computer-based; paperwork handling, faxing, scanning and multiple telephone calls.
• This is primarily a sedentary desk job with >90% of time on computer and telephone.
• Perform all other duties assigned.

Conhecimentos

Communication skills

Phone etiquette

Formação

High School Diploma/GED

Ferramentas

EMR / Practice Management Software

Descrição da vaga

Optum in Las Vegas is seeking a Referral Navigator to process referrals from Primary Care Providers for specialist care. This role is largely computer-based and involves handling paperwork, faxing, scanning, and frequent phone calls.

The schedule is Monday to Friday, 8:00 am to 5:00 pm at 2720 N Tenaya Drive, Las Vegas, NV 89128. You will review documents, communicate with providers, and ensure referrals meet criteria.