Referral Coordination Specialist

South Shore Health; Norwell (MA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Basic Life Support (BLS) Certification training

Job summary

South Shore Health is seeking a dedicated professional in Norwell, Massachusetts. As a key team member, you will manage incoming calls, provide patient information concerning referrals, and ensure all requests are processed efficiently.

The ideal candidate will possess excellent communication skills and a background in healthcare. You will work independently while contributing to improving the patient experience and maintaining high standards of customer care.

Qualifications

• 1 year of experience in a healthcare setting required.
• Ability to multitask and meet deadlines.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Answer incoming calls promptly and courteously.
• Process outgoing specialty referral requests.
• Provide patients with necessary information and updates.

Skills

Customer service skills

Verbal communication

Written communication

Computer skills

Interpersonal skills

Organizational skills

Critical thinking

Ability to work under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

South Shore Health is seeking a dedicated professional in Norwell, Massachusetts. As a key team member, you will manage incoming calls, provide patient information concerning referrals, and ensure all requests are processed efficiently.

The ideal candidate will possess excellent communication skills and a background in healthcare. You will work independently while contributing to improving the patient experience and maintaining high standards of customer care.