Referral Care Coordinator

Beacon Health System; South Bend (IN); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Beacon Health System in South Bend, IN is seeking a patient-facing receptionist to manage front-desk operations, schedule specialty and diagnostic procedures, and verify insurance eligibility. You will support clinicians, coordinate referrals, and maintain accurate patient records.

The role emphasizes excellent customer service, organization, and compliance with health-care policies. Prior medical office experience and knowledge of ICD-10/CPT are a plus.

Competenze

• High school diploma or equivalent required; medical office experience preferred.
• Strong communication and problem-solving skills for patient interactions.
• Knowledge of ICD-10, CPT, and online authorizations is advantageous.

Mansioni

• Greet patients and check them in for appointments.
• Answer calls, relay messages, and collect patient details for records.
• Verify insurance eligibility and assist with authorizations when needed.
• Schedule referrals and educational/diagnostic procedures as directed.
• Maintain patient files, charts, and correspondence with care teams.

Conoscenze

Communication skills

Problem solving

Customer service

Teamwork

Attention to detail

Formazione

High school diploma or equivalent

Medical office experience preferred

Strumenti

Allscripts

Cerner

Referral database

Excel

Word

Outlook

Descrizione del lavoro

Beacon Health System in South Bend, IN is seeking a patient-facing receptionist to manage front-desk operations, schedule specialty and diagnostic procedures, and verify insurance eligibility. You will support clinicians, coordinate referrals, and maintain accurate patient records.

The role emphasizes excellent customer service, organization, and compliance with health-care policies. Prior medical office experience and knowledge of ICD-10/CPT are a plus.