Referral & Care Coordination Specialist

LE089 Dedicated Physicians Group of Pennsylvania PLLC; Philadelphia (Philadelphia County); On-site; USD 23,000 - 33,000; Full time

Job summary

ChenMed LLC is seeking a Care Coordinator to serve as a primary contact for patient referrals, coordinate appointments with a patient-centric focus, and ensure timely processing of referrals and documentation within the medical records system.

The role requires strong communication, attention to detail, and the ability to navigate multiple healthcare software systems, with flexibility to work evenings and weekends as needed.

Qualifications

• Knowledge of medical terminology, CPT, HCPCS and ICD coding is desired.
• Understanding of Medicare programs and patient populations.
• Excellent organizational and multitasking abilities; strong phone etiquette.

Responsibilities

• Authorize, schedule, and ensure completion of patient visits with specialty care.
• Coordinate appointments and referrals across primary care, specialists, and hospitals.
• Serve as primary contact for referrals and communicate needs to patients and providers.

Skills

Medical terminology

CPT/HCPCS/ICD coding

Microsoft Office

English proficiency

Education

High School diploma or equivalent

1 year referral experience in healthcare

Experience with web-based insurance sites

CPR for Healthcare Providers (preferred)

Tools

Web-based insurance platforms

Job description

ChenMed LLC is seeking a Care Coordinator to serve as a primary contact for patient referrals, coordinate appointments with a patient-centric focus, and ensure timely processing of referrals and documentation within the medical records system.

The role requires strong communication, attention to detail, and the ability to navigate multiple healthcare software systems, with flexibility to work evenings and weekends as needed.