Referral & Administrative Coordinator (Flexible Hours)

Millennium Therapy; Independence (IA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Personal Day(s)

PTO

Continuing Education

And More

Job summary

Millennium Therapy in Independence, IA is seeking a Full-Time Referral Specialist / Administrative Assistant to support therapists and front desk operations in our outpatient setting. The role combines scheduling, referral processing, insurance checks, and patient communications.

You will handle high-volume tasks with strong organizational skills, input data in Word/Excel/PowerPoint, and assist patients, therapists, and vendors.

Qualifications

• High school education or equivalent; 1-2 years of office experience.
• Ability to identify and manage details; excellent interpersonal and communication and problem-solving skills.
• Ability to input data and understand Microsoft Word, Excel, PowerPoint and other software.

Responsibilities

• Process new patient referrals to ensure accurate information and prompt scheduling with the therapist.
• Verifies each patient’s insurance coverage and obtains prior authorization when required.
• Provides correct paperwork to new patients and explains information required prior to initial evaluation or treatment.
• Audits and tracks information in patient medical files and ensures files are completed prior to closing.
• Answers phones, handles office supplies and equipment, and assists patients, therapists, and vendors.
• Communicates promptly and courteously to all calls, customers, and vendors; processes them timely.
• Handles ordering, stocking of office supplies; maintenance of office equipment.
• Opening, posting, and distributing mail; mailing birthday/ recruitment cards; copies and typing as needed.

Skills

Interpersonal skills

Communication

Problem-solving

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Millennium Therapy in Independence, IA is seeking a Full-Time Referral Specialist / Administrative Assistant to support therapists and front desk operations in our outpatient setting. The role combines scheduling, referral processing, insurance checks, and patient communications.

You will handle high-volume tasks with strong organizational skills, input data in Word/Excel/PowerPoint, and assist patients, therapists, and vendors.