Reentry Services Team Lead: Case Management & Operations

Trilogy; Chicago (IL); On-site; USD 64,000 - 70,000; Full time

Benefits offered by this job

Free Virtual Primary Care, Urgent Care

Maternity/Paternity leave

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability insurance

Pet Insurance

FSA

Telemedicine

EAP

403(b) Employer Match

Job summary

Trilogy in Chicago seeks a Reentry Team Leader to supervise case management staff, coordinate intake and assessment services, and support housing linkages for individuals with severe mental illness involved with the justice system. The role requires strong leadership and collaboration with IDOC/CCSO partners.

The position oversees clinical and administrative duties, ensures staff adherence to program expectations, and maintains data-driven reporting and training to improve service delivery.

Qualifications

• Master’s Degree in Social Work, Psychology, or Counseling required or equivalent; 5+ years housing/case management/reentry experience with a relevant bachelor’s degree.
• LCSW or LCPC preferred.
• Minimum two years’ experience with individuals who have mental health and/or substance use diagnoses.
• Leadership experience highly preferred.
• IM+CANS certification preferred.
• Valid Illinois driver’s license with access to a vehicle and $100,000/$300,000 liability insurance.
• Experience in low income housing, housing navigation, or homeless services preferred.

Responsibilities

• Assess and plan treatment for new intakes; guide team priorities based on client needs.
• Balance direct service, administrative, and supervisory duties effectively.
• Provide direct clinical supervision and training to Housing Case Managers and Recovery Counselors; ensure ongoing staff development.

Skills

Leadership experience

Case management

Clinical supervision

Education

Master’s Degree in Social Work, Psychology, or Counseling

Bachelor's degree in relevant field + 5 years experience

Job description

Trilogy in Chicago seeks a Reentry Team Leader to supervise case management staff, coordinate intake and assessment services, and support housing linkages for individuals with severe mental illness involved with the justice system. The role requires strong leadership and collaboration with IDOC/CCSO partners.

The position oversees clinical and administrative duties, ensures staff adherence to program expectations, and maintains data-driven reporting and training to improve service delivery.