Team Leader - Reentry

Trilogy; Chicago (IL); On-site; USD 64,000 - 70,000; Full time

Benefits offered by this job

Free Virtual Primary Care, Urgent Care

Maternity/Paternity leave

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability insurance

Pet Insurance

FSA

Telemedicine

EAP

403(b) Employer Match

Job summary

Trilogy in Chicago seeks a Reentry Team Leader to supervise case management staff, coordinate intake and assessment services, and support housing linkages for individuals with severe mental illness involved with the justice system. The role requires strong leadership and collaboration with IDOC/CCSO partners.

The position oversees clinical and administrative duties, ensures staff adherence to program expectations, and maintains data-driven reporting and training to improve service delivery.

Qualifications

• Master’s Degree in Social Work, Psychology, or Counseling required or equivalent; 5+ years housing/case management/reentry experience with a relevant bachelor’s degree.
• LCSW or LCPC preferred.
• Minimum two years’ experience with individuals who have mental health and/or substance use diagnoses.
• Leadership experience highly preferred.
• IM+CANS certification preferred.
• Valid Illinois driver’s license with access to a vehicle and $100,000/$300,000 liability insurance.
• Experience in low income housing, housing navigation, or homeless services preferred.

Responsibilities

• Assess and plan treatment for new intakes; guide team priorities based on client needs.
• Balance direct service, administrative, and supervisory duties effectively.
• Provide direct clinical supervision and training to Housing Case Managers and Recovery Counselors; ensure ongoing staff development.

Skills

Leadership experience

Case management

Clinical supervision

Education

Master’s Degree in Social Work, Psychology, or Counseling

Bachelor's degree in relevant field + 5 years experience

Job description

Schedule

Monday - Friday, 8am - 4:30pm

Site Location

8541 S State St Chicago IL 60619

Job Summary

Reentry Services at Trilogy receives referrals from both Illinois Department of Corrections (IDOC) and Cook County Sheriff’s Office (CCSO) to support individuals with Severe Mental Illness who are at risk of homelessness when returning to their communities. The programs offer a mix of permanent supportive housing, short term transitional placement, and high intensity case management services. The program prioritizes individuals with severe mental illness, Murphy Class members (individuals with sex offense convictions), individuals in need of placement for pretrial electronic monitoring, and other individuals considered “hard to house” and otherwise unable to leave a correctional facility without a housing placement.

The Reentry Team Leader will oversee and provide direct supervision to case management team. They will run team meetings, manage capacity and workflows to ensure coverage across our service area and referral systems, and oversee the day-to-day operations of CCSO and IDOC referral programs. The Team Leader will communicate team expectations regarding intake and assessment services, facility discharge planning, access to housing, linkage, coordination, and level of care needs; and will ensure that employees are well-informed about services in the community in order to collaborate with partners to meet the needs of clients.

Salary Range

$64,000 - $70,000

Responsibilities

• Conduct assessments and treatment planning as needed for newly intaked clients, and support team with identifying priorities and goals based on client needs.
• Effectively split time between direct service, administrative, and supervisory responsibilities and ensure both clinical and administrative duties are fulfilled.
• Provide direct clinical supervision and consultation to Housing Case Managers and Recovery Counselors. Orient and train new employees to provide quality services to clients. Ensure continued education and training for assigned employees to strengthen services provided.
• Provide client-centered, strengths-based, and trauma-informed services to clients with severe mental illness and justice system involvement, from a restorative justice lens, utilizing a harm reduction approach; and coach staff to do the same.
• Maintain consistent relationship with referral partners at IDOC and CCSO to ensure seamless referral workflow and ensure optimal program operations.
• Manage employee workflow; and monitor/adjust employee schedules accordingly to ensure coverage of discharges from IDOC or CCJ, ongoing support with parole / probation / pretrial services, and case coordination and management.
• Communicate effectively with internal team, other Trilogy teams, and external partners for purposes of consultation and information sharing; e.g. report on openings for the team. Report on trends, client needs, and team updates to Supervisor.
• Support Clinical Director with grant compliance, including monitoring and auditing staff documentation, and completing monthly and quarterly reports.
• Ensure timely and seamless flow of new Reentry clients into the organization.
• Lead clinical documentation process, including IM+CANS, LOCUS, and all transfer documentation.
• Provide on-call coverage and immediate crisis intervention as needed.
• Work with Supervisor to comply with expectations of various funding sources.
• Perform other related duties and/or projects as assigned.

Qualifications

• Must have one of the following:
  • Master’s Degree in Social Work, Psychology, or Counseling
  • Bachelor's degree in relevant field plus 5 years of experience working in housing, case management, and/or reentry services
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) preferred
• Minimum two years’ experience working with people with mental health and/or substance use diagnoses
• Leadership experience highly preferred
• IM+CANS certification preferred
• Valid Illinois driver’s license with daily access to a well-maintained vehicle with $100,000/$300,000 liability insurance
• Experience working with low income housing, housing navigation, or homeless services preferred.

Benefits

• FREE Virtual Primary Care, Urgent Care, and Mental Health Counseling for ALL Employees
• PAID Maternity/Paternity leave
• Medical Insurance (BCBS of IL)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-Term & Short-Term Disability
• Pet Insurance
• FSA (Health, Dependent Care, Transit)
• Telemedicine
• EAP
• 403(b) Retirement Plan with Employer Match