Recruiting Technology Analyst

A-Line Staffing Solutions; Utica (MI); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

A-Line Staffing Solutions is hiring a Recruiting Technology Analyst to support day-to-day systems, workflows, and processes in a high-volume recruiting environment. The role blends technology support with hands-on operational execution to improve ATS/CRM, reporting, automation, and AI workflows.

You will help recruiters and operations teams run faster and cleaner by reducing manual effort, improving data quality, and delivering clear documentation and training.

Qualifications

• Experience or strong familiarity with Recruiting operations workflows.
• Enjoys improving processes and not just following them.
• Strong problem-solving and attention to detail.
• Able to explain technical concepts in plain language and work cross-functionally.
• Knowledge of Automation tools and APIs basics; AI workflow fundamentals; building/managing AI Agents is a plus.

Responsabilités

• Troubleshoot issues and answer workflow questions across the recruiting tech stack.
• Identify inefficiencies and implement workflow improvements and data standards.
• Build and maintain automations to reduce repetitive tasks and errors.
• Work with APIs and integrations; validate data flow with vendors as needed.
• Maintain ticketing, troubleshooting and escalations; manage onboarding data quality.
• Create simple SOPs, quick reference guides and training materials.

Connaissances

Recruiting operations

Process improvement

Documentation

Cross-functional collaboration

Problem solving

AI workflow basics

Outils

ATS/CRM

APIs

Automation tools

AI Agents

Description du poste

Location: In Office (occasional travel may be required)

Type: Full-Time (internal role)

What this Role Is

We’re hiring a Recruiting Technology Analyst to support the day-to-day systems, workflows, and operational processes that power a high-volume recruiting organization. This role sits on our Operations team and blends recruiting-technology support with hands‑on operational execution. You’ll improve how work moves through our tools (ATS/CRM, reporting, automation, AI workflows), reduce manual effort, and help recruiters and operations teams run faster and cleaner.

What this Role Does

In this role, you will make recruiting operations more efficient, consistent, and scalable by facilitating and improving processes, automating repeatable work, strengthening data quality, and enabling teams with clear documentation and training.

What You’ll Do

• Support the business by troubleshooting issues and answering workflow/process questions across our recruiting tech stack (ATS, reporting, communication tools, etc.)
• Identify inefficiencies and implement improvements to workflows, templates, data standards, and user practices
• Build and maintain automations to eliminate repetitive tasks and reduce errors
• Work with APIs/integrations at a practical level (basic troubleshooting, validating data flow, partnering with vendors as needed)
• Maintain internal and external technical ticketing, troubleshooting and escalations.
• Perform data entry and record updates, drafting documentation and correspondence, and resolve candidate onboarding errors to maintain accurate records and efficient workflows.
• Create and maintain simple, useful documentation (SOPs, how-to guides, quick reference pages, short videos) and deliver training when processes change
• Help build and manage AI-enabled workflows (prompting standards, workflow design, QA) and support basic AI Agent use-cases
• Perform operational tasks as needed to support the team (process follow-ups, ad-hoc automations and reporting, coordination, and keeping work moving)

What You’ll Need to Be Successful

• Recruiting or staffing experience (or strong familiarity with recruiting operations workflows)
• Comfort working in systems all day: you enjoy improving processes, not just "following" them
• Strong problem-solving and attention to detail; you can track issues through resolution
• Ability to explain technical concepts in plain language and work cross-functionally (Recruiting, HR, Accounting/Payroll, IT)
• Working knowledge of: Automation tools API basics (auth concepts, endpoints/payloads at a high level, integration troubleshooting) AI workflow fundamentals (prompting, structured inputs/outputs, quality checks); experience in building/managing AI Agents is a plus
• Strong documentation habits (you write things down so others can repeat the process)

Shortly after applying you will receive an interaction from our AI Screener. Successful completion of the screener is required in order to be considered for an interview.