Recruiting Technology Analyst {177535}

A-Line Staffing Solutions; Utica (MI); On-site; USD 70,000 - 110,000; Full time

Job summary

A-Line Staffing Solutions is seeking a Recruiting Technology Analyst to support day-to-day systems, workflows, and operational processes for a high-volume recruiting organization. Based in the Operations team, this role blends recruiting-technology support with hands-on execution, improving ATS/CRM usage, reporting, automation, and AI workflows to help recruiters move work faster and with fewer errors.

You will document processes, train teams on new tools, and help scale operations with data

Qualifications

• Experience in recruiting operations workflows.
• Strong problem-solving and attention to detail; track issues through resolution.
• Ability to explain technical concepts clearly to non-technical stakeholders.
• Cross-functional collaboration across Recruiting, HR, IT.
• Knowledge of automation tools and API basics.
• Familiarity with AI workflow fundamentals and AI Agents is a plus.

Responsibilities

• Troubleshoot issues across the recruiting tech stack (ATS, reporting, comms tools).
• Identify inefficiencies and implement workflow, data, and process improvements.
• Build and maintain automations to reduce repetitive tasks and errors.
• Work with APIs/integrations at a practical level and coordinate with vendors as needed.
• Maintain incident ticketing, troubleshooting and escalations.
• Create and update SOPs, how-to guides, and training materials.
• Help build AI-enabled workflows and support basic AI Agent use-cases.
• Perform operational tasks to keep the team moving.

Skills

Recruiting operations

Process improvement

Documentation

Cross-functional communication

Problem solving

Data quality

Tools

ATS/CRM

APIs

Automation tools

AI workflows

Job description

Location: In Office (occasional travel may be required)

Type: Full-Time (internal role)

What this Role Is

We're hiring a Recruiting Technology Analyst to support the day-to-day systems, workflows, and operational processes that power a high-volume recruiting organization.

This role sits on our Operations team and blends recruiting-technology support with hands-on operational execution. You'll improve how work moves through our tools (ATS/CRM, reporting, automation, AI workflows), reduce manual effort, and help recruiters and operations teams run faster and cleaner.

What this Role Does

In this role, you will make recruiting operations more efficient, consistent, and scalable by facilitating and improving processes, automating repeatable work, strengthening data quality, and enabling teams with clear documentation and training.

What You'll Do

Support the business by troubleshooting issues and answering workflow/process questions across our recruiting tech stack (ATS, reporting, communication tools, etc.)

• Identify inefficiencies and implement improvements to workflows, templates, data standards, and user practices
• Build and maintain automations to eliminate repetitive tasks and reduce errors
• Work with APIs/integrations at a practical level (basic troubleshooting, validating data flow, partnering with vendors as needed)
• Maintain internal and external technical ticketing, troubleshooting and escalations.
• Perform data entry and record updates, drafting documentation and correspondence, and resolve candidate onboarding errors to maintain accurate records and efficient workflows.
• Create and maintain simple, useful documentation (SOPs, how-to guides, quick reference pages, short videos) and deliver training when processes change
• Help build and manage AI-enabled workflows (prompting standards, workflow design, QA) and support basic AI Agent use-cases
• Perform operational tasks as needed to support the team (process follow-ups, ad-hoc automations and reporting, coordination, and keeping work moving)

What You'll Need to Be Successful

• Recruiting or staffing experience (or strong familiarity with recruiting operations workflows)
• Comfort working in systems all day: you enjoy improving processes, not just "following" them
• Strong problem-solving and attention to detail; you can track issues through resolution
• Ability to explain technical concepts in plain language and work cross-functionally (Recruiting, HR, Accounting/Payroll, IT)
• Working knowledge of:
• Automation tools
• API basics (auth concepts, endpoints/payloads at a high level, integration troubleshooting)
• AI workflow fundamentals (prompting, structured inputs/outputs, quality checks); experience in building/managing AI Agents is a plus
• Strong documentation habits (you write things down so others can repeat the process)

Shortly after applying you will receive an interaction from our AI Screener. Successful completion of the screener is required in order to be considered for an interview.