- As we scale, we need someone who can keep both our hiring engine and our employee experience running smoothly. This is a hybrid role: roughly half recruiting coordination and half People Operations
- You will own interview logistics and the candidate experience on one side, and onboarding, benefits coordination, and core HR administration on the other
- You will be the connective tissue between candidates, new hires, and the teams they join. You will partner closely with recruiters, hiring managers, and the People team, and you will keep finding ways to make our processes faster and better using AI tools
- This is an ideal first or second step into a generalist People career for someone who wants real ownership and exposure to both talent and people operations at a fast-growing company
- Recruiting Coordination (~50%)
- Own interview scheduling and logistics across multiple concurrent searches, spanning technical and non-technical roles
- Act as the primary point of contact for candidates, communicating with a warm, informative tone that makes every touchpoint feel considered
- Coordinate availability across candidates, interviewers, hiring managers, and leadership, including onsite and virtual interviews, panel prep, and debrief scheduling
- Proactively flag scheduling conflicts and pipeline bottlenecks before they become delays
- Maintain accurate candidate data and pipeline hygiene in Ashby
- Support offer logistics and hand off new hires to People Ops
- People Operations (~50%)
- Own end-to-end onboarding for new hires, including pre-employment background checks, new hire paperwork, I-9 verification, travel arrangements, and any other pre-boarding coordination
- Coordinate benefits administration, including new hire enrollment, answering employee benefits questions, and working with brokers and vendors
- Support core HR operations such as maintaining employee records and HRIS data accuracy
- Help prepare employment documentation, such as employment verifications, and status changes, etc in partnership with the People team
- Support employee lifecycle processes including role changes, leaves, and offboarding logistics
- Provide support and contribute to People programs and events such as team onsites, engagement efforts, and new hire welcomes
- Across Both Areas
- Identify opportunities to use AI tools to streamline scheduling, communication, onboarding, and reporting, and help build and implement those improvements
- Suggest and drive improvements to our recruiting and People processes, especially in ambiguous or undefined situations
- Handle confidential candidate and employee information with care and good judgment
Benefits
- Equity options and healthcare
- Collaborative and supportive work environment
- Strong focus on personal and professional growth
Organized and Detail-Oriented: Manage many moving pieces, from interview loops to new hire checklists, without dropping detailsCandidate and Employee-First Mentality: Treat every interaction, whether with a candidate or a brand-new hire, as a chance to make someone feel supportedStrong Written and Verbal Communication: Write clear, friendly emails that build rapport and keep every stakeholder informedTrustworthy with Sensitive Information: Understand the importance of confidentiality and use sound judgment when handling personal and employment dataBias Towards Process Improvement: Notice where a workflow is inefficient and take the initiative to fix it, rather than just working around itComfort with Ambiguity: Work across two functions and many stakeholders at once, even when the process isn’t fully defined yetExperience in Recruiting or People Ops: 1 - 3 years of experience as a Recruiting Coordinator, People Operations Coordinator, HR Coordinator, or in a similar role, ideally at a startup or tech company. Strong internship experience combined with exceptional ownership will also be consideredNice to have: Experience with Ashby or a similar ATS, and Rippling or a similar HRIS and benefits platforms, and exposure to US employment basics (onboarding compliance, benefits enrollment cycles)AI-Native Working Style: Use AI tools regularly to streamline your work, and you are excited to find new ways to apply them