Recruiting & People Ops Lead | NYC Office

Masterworks; New York (NY); On-site; USD 100,000 - 135,000; Full time

Benefits offered by this job

Free admission to art museums and and?

Health, dental, and vision coverage

Job summary

Masterworks is seeking a hands-on recruiting leader to own hiring across the company from our New York office. You will be the sole recruiter, partnering directly with the CEO and leadership team to source, screen, interview, and close talent for all business functions while also overseeing day-to-day people operations and the PEO transition.

This role requires running your own desk, moving quickly, and building processes where none exist yet.

Qualifications

• 5+ years of full-cycle recruiting experience.
• Experience owning a high volume of open roles as a solo or primary recruiter.
• Experience hiring for sales and finance roles; financial services or art market exposure is a plus.
• Experience using or implementing AI tools to streamline recruiting and HR workflows.
• Working knowledge of HR fundamentals and employment practices; PEO experience is a plus.
• Ability to partner directly with executives and manage priorities with stakeholders.

Responsibilities

• Own full-cycle hiring for key functions including Investment Advisors, Art Acquisitions & Sales, Valuations, Research, and Finance.
• Partner with the CEO and hiring managers to define roles, set hiring priorities, and align recruiting with business goals.
• Source and screen candidates, conduct interviews, host on-sites, and manage offer negotiations (using LinkedIn Recruiter, Handshake, NYFA, etc.).
• Manage the full recruiting process end to end, including scheduling, candidate communications, and ATS hygiene.
• Work closely with our Head of Engineering to shape our proprietary ATS, which we built in-house and are still iterating on.
• Track funnel and hiring metrics to spot trends and improve speed and quality of hire.
• Deliver a candidate experience that reflects the Masterworks brand.
• Serve as the main HR point of contact for our new PEO, partnering with Finance to lead the transition, including employee communications, benefits, and onboarding into new systems.
• Field employee questions and concerns, escalating to the PEO, legal, or leadership as needed.
• Coach managers through performance conversations, terminations, and internal moves.
• Run onboarding and offboarding with professionalism and care.
• Spot gaps in existing processes and build simple, practical fixes.
• Own culture projects as they come up, like team events, happy hours, lunch & learns, and the annual holiday party.

Skills

Full-cycle recruiting

Solo recruiter

Executive partnership

AI tools in recruiting

HR fundamentals

Tools

LinkedIn Recruiter

Handshake

NYFA

Job description

Masterworks is seeking a hands-on recruiting leader to own hiring across the company from our New York office. You will be the sole recruiter, partnering directly with the CEO and leadership team to source, screen, interview, and close talent for all business functions while also overseeing day-to-day people operations and the PEO transition.

This role requires running your own desk, moving quickly, and building processes where none exist yet.