Recruiting Coordinator

Ruan; Des Moines (IA); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Job summary

Ruan is seeking a Recruiting Coordinator in Des Moines, IA to be the first point of contact for candidates and support recruiters with day-to-day operations. The role involves handling inquiries, verifications, and maintaining records in the applicant tracking system.

You will work in a fast-paced team, providing tier-one support and ensuring clear communication with all parties throughout the hiring process. A strong focus on customer service and organizational skills is essential.

Qualifications

• High School Diploma or GED required; 1–2 years of experience preferred.
• Experience in customer service with high call volumes.
• Strong computer skills and MS Office familiarity.
• Ability to communicate effectively with diverse groups and maintain professionalism.

Responsibilities

• Process and review employment verifications for driver applicants.
• Provide excellent customer experience when answering hotline calls.
• Assist recruiters in running initial reports and outreach; maintain records in the ATS.
• Support recruiting administration on miscellaneous projects and tasks.
• Perform other job-related duties as needed.

Skills

MS Office

Communication

Time management

Customer service

Education

High School Diploma/GED

College degree preferred

Tools

Applicant Tracking System

Job description

The Recruiting Coordinator will work with Recruiters and be the first point of contact for candidates. As part of a fast-paced team, they will support day-to-day recruiting operations. They will provide administrative and telephone support to include tier one hiring inquiries, general questions, obtain employment verifications, and perform administrative duties for the recruiting area. They will gather pertinent information and keep appropriate parties advised of the status while communicating effectively during the process.

Responsibilities

Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Process and review employment verifications for driver applicants.
• Provide excellent customer experience when answering hotline calls. Facilitate escalation and completion of high-priority tasks.
• Assist Recruiters in running initial reports, making attempting contact phone calls, and providing backup support as needed. Create and maintain accurate records and documentation in the company's applicant tracking system.
• Support Recruiting Admin in assisting with miscellaneous projects and administrative tasks as needed.
• Perform other job-related duties and special projects as required.

Requirements

• Education: High School Diploma/GED or equivalent work experience
• Course(s) of Study: Prefer college graduate for career progression opportunities
• Experience: 1 - 2 years
• Type of Experience: Experience with customer service and high call volumes

Required Knowledge, Skills, and Abilities

• Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
• Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
• Must have strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Access). Demonstrated ability to effectively organize and prioritize workload in a fast paced, multi-task environment. Must have strong verbal and written communication and the ability to effectively communicate with diverse groups of people. Requires willingness to learn and develop skills in the Human Resource field. Must have experience or capability and willingness to learn recruiting roadblocks and challenges. Must be professional, credible, and articulate.

Benefits

Ruan provides benefits which include:

• Medical
• Dental
• Vision
• Disability
• Life
• 401k
• Paid Time Off