Recruiting Coordinator

Socket.dev; Des Moines (IA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Job summary

Ruan is seeking a Recruiting Coordinator to work with Recruiters and serve as the first point of contact for candidates in a fast-paced environment. You will support day-to-day recruiting operations, provide administrative and phone support, and manage inquiries while keeping stakeholders informed throughout the process.

Responsibilities include verifications, caller support, data entry in the ATS, and assisting with special projects.

Qualifications

• High School Diploma/GED or equivalent work experience.
• 1-2 years experience in customer service with high call volumes.
• Willingness to learn recruiting processes and HR concepts.

Responsibilities

• Process and review employment verifications for driver applicants.
• Handle hotline calls with excellent customer experience and escalate high-priority tasks.
• Assist Recruiters with initial reports, calls, and maintain records in the ATS.
• Support Recruiting Admin on miscellaneous projects and tasks as needed.
• Perform other duties and special projects as required.

Skills

MS Office Suite

Verbal & written communication

Time management

Customer service

HR knowledge

Education

High School Diploma/GED

Tools

Applicant Tracking System

Job description

The Recruiting Coordinator will work with Recruiters and be the first point of contact for candidates. As part of a fast-paced team, they will support day-to-day recruiting operations. They will provide administrative and telephone support to include tier one hiring inquiries, general questions, obtain employment verifications, and perform administrative duties for the recruiting area. They will gather pertinent information and keep appropriate parties advised of the status while communicating effectively during the process.

Responsibilities:

• Process and review employment verifications for driver applicants.
• Provide excellent customer experience when answering hotline calls. Facilitate escalation and completion of high-priority tasks.
• Assist Recruiters in running initial reports, making attempting contact phone calls, and providing backup support as needed. Create and maintain accurate records and documentation in the company's applicant tracking system.
• Support Recruiting Admin in assisting with miscellaneous projects and administrative tasks as needed.
• Perform other job-related duties and special projects as required.

Qualifications

Job Requirements/Minimum Qualifications:

• Education: High School Diploma/GED or equivalent work experience
• Course(s) of Study: Prefer college graduate for career progression opportunities Experience: 1 - 2 years
• Type of Experience: Experience with customer service and high call volumes

Required Knowledge, Skills, and Abilities:

1. Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
2. Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
3. Must have strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Access). Demonstrated ability to effectively organize and prioritize workload in a fast paced, multi-task environment. Must have strong verbal and written communication and the ability to effectively communicate with diverse groups of people. Requires willingness to learn and develop skills in the Human Resource field. Must have experience or capability and willingness to learn recruiting roadblocks and challenges. Must be professional, credible, and articulate.

Benefits:

Ruan provides benefits which include:

• Medical
• Dental
• Vision
• Disability
• Life
• 401k
• Paid Time Off