Recreation Registration & Front Desk Specialist

City-of-Lake-Forest,-Il; Lake Forest (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

The Lake Forest Recreation Department is seeking a Customer Service Representative to handle front-desk duties, process registrations for programs, and answer questions about services. The role requires handling customers in person, by phone, and via email with strong computer skills and teamwork.

Work hours are Monday–Friday, 8:30am–12:30pm or 12:30pm–5:00pm. Additional hours for events may be available; open until filled. Salary is $19.00 per hour, DOQ.

Qualifications

• Front-facing duties experience preferred.
• Ability to multi-task and work in a team.
• Good computer skills and familiarity with basic registration systems.

Responsibilities

• Process registrations for Recreation programs, classes or events.
• Answer general questions about recreation programs and services.
• Handle interactions with customers by phone, in person, and via email.
• Opportunity to pick up additional hours for events when available.

Skills

Customer service

Multi-tasking

Computer skills

Teamwork

Tools

Email software

Job description

The Lake Forest Recreation Department is seeking a Customer Service Representative to handle front-desk duties, process registrations for programs, and answer questions about services. The role requires handling customers in person, by phone, and via email with strong computer skills and teamwork.

Work hours are Monday–Friday, 8:30am–12:30pm or 12:30pm–5:00pm. Additional hours for events may be available; open until filled. Salary is $19.00 per hour, DOQ.